Lisa M Carter
Jacksonville, Fl 32204
***.**********@*****.***
Objective
To utilize my eighteen-plus years of award winning customer service and managerial skills to exceed the expectation of the institution and to enhance and perfect the transaction for the customer, officer and underwriter, alike.
Summary of Qualifications
More than four years experience, from loan processing to underwriter, with a major, multi-branch mortgage company
Extensive underwriting experience in the field of home mortgages
Capable of rapid orientation and retention of any required training
Able to work productively with persons of varying personalities and objectives
Team player with good management, coaching, teaching and communications skills
Professional Experience
Senior Loan Processor May 2008-Current Bright Vision Mortgage
Reviewed the loan application for completeness and accuracy, verified and validated supporting income, assets. liabilities, sales contract, appraisals and credit report
Ordered various documents, applicable to the mortgage process (i.e. appraisals, HUD, Tax Stamps, VOR, VOE, VOD) and cleared conditions set by the underwriter.
Processed government and conventional loans
Senior Loan Processor July 2007-February 2008 Vertical Mortgage
Reviewed the loan application for completeness and accuracy, verified and validated supporting income, assets, liabilities, sales contract, appraisals and credit report
Ordered various documents, applicable to the mortgage process (i.e. appraisals, HUD, Tax Stamps, VOR, VOE, VOD) and cleared conditions set by the underwriter
Senior Loan Processor June 2003-July 2007 Homebanc Mortgage
Reviewed the loan applications for completeness and accuracy, verified and validated supporting income, assets, liabilities, sales contract, appraisals and credit report
Prepared closing packages/drawing documents, reviewed initial HUD statements, verified homeowners insurance and scheduled closings
Ordered various documents applicable to the mortgage process (i.e. appraisals, HUD, Title, Tax Stamps, VOR, VOE, VOD) and cleared conditions
Personal Banker May 2001-June 2003 Bank of America, Jacksonville, Fl
Offered and sold financial products and services, (i.e. credit cards, CDs, IRAs, loans) to both consumer and small business customers
Established, developed, retained and deepened long term relationships with current and potential customers
Professional tasks, such as opening deposit accounts, taking loan applications and handling customer service requests
Education
Clayton State College, Atlanta, Ga 1989-1993
Loan Processing/Risk Management 2003