Regina L. Srajer
******.******@*****.***
Qualification Summary
A self-disciplined, creative and quick-learning individual interested in utilizing extensive computer and program proficiency as well as excellent organizational, interpersonal, communication and proofreading skills in a part-time position in administration, data entry or customer service.
Education
University of Colorado at Denver
Presently seeking Masters: Applied Linguistics
Predicted Graduation Date: 2010
Newman University, Wichita, Kansas
BA: English; Second Major: Communications; Minor: Art GPA: 3.68
Kapaun Mt. Carmel High School, Wichita, Kansas
Work Experience
APL, Ltd.
Denver, Colorado
05/2007 - Present
Customer Service Representative
Customer Service
Inbound Phone Calls
Account Management
Extensive Computer work
Import & Export Traffic
Problem Tracking & Resolution
Shipment Tracking
Emails / Phones
Client Management
Panera Bread
Denver, Colorado
04/2005 – 05/2007
Senior VIA Panera Coordinator & Associate
Customer Service, general duties
Open Bakery, Minimal Baking
Associate Trainer
Catering Client Communications, Sales
Food Prep
Money Management
Prepare Catering Orders
Manage Daily Catering Traffic
District VPC Trainer
Sharon Serene Creative
Honolulu, Hawaii
02/2002 – 11/2002
PR Account Coordinator
Client Services
Prepare / Implement PR Plans for all clients
Maintain Good Working Relationships with local & national medias
Writing / Editing
Design / Layout
Photo-Shoot & Production Assistance
Re/Max Realty Professionals
Wichita, Kansas
05/1999 –05/2001
Agent Assistant
Phone Management
Client Communications
Marketing Product Updates
Scheduling
Assist at all levels of listing/sell
Create & Implement Training Manual
Skills
3+ Years in Administrative Support
2 Years Management Experience
60+ WPM
Proficient in many Internet Services
Proficient in Microsoft Office
- Word, Excel, PowerPoint, Access, Outlook
Proficient in both PC and MacIntosh platforms
Proficient in ACT!
Proficient in Adobe:
- PageMaker, PhotoShop, Illustrator