Experienced Data Entry Operator

Colleen Shannon Prior

Work Experience

Dept. of Defense, MDOT, Life Long Learning Branch (02/14/2006 – 09/30/2007) - Training Technician

Fort Leonard Wood, Missouri United States

Supervisor: Tina Weber - 573-***-****; Contact: Yes

Pay Grade: GS - 1702 - 7

Duties: Serves as a training technician performing the full range of recurring education or training actions for a variety of course curricula. Performs clerical and administrative support functions associated with the development, maintenance, implementation, issuance and evaluation of a training/education programs. Collects, compiles, gathers, reviews, and updates information for all courses. Maintains exam information and also created an exam. Assists in the development and presentation of distributed learning and audiovisual training programs for employees assigned to or serviced by Fort Leonard Wood. Assists in the development of programs of instruction, delivery, testing, and continuous improvement to assure the best possible training is provided to the Maneuver Support Center's (MANSCEN) service schools. Edits storyboards for grammatical errors, text setup, consistency and playability in order to help develop Lifelong Learning and Computer Based Training products. Acted as liaison between the analysis and design section, and the programmers and media department for playability problems involving graphics, video segments, animations, or narrations. Performs primary coordination between training developers, subject matter experts (SME), and contractors. Worked on Adobe PhotoShop, Manscenware toolbook, Access, Excel, SharePoint, CorasWorks, BlackBoard. Received training on Flash Rapid Development System which included Database editor (DEEL), Publisher (PEL), and Comment Viewer (CVEL).

Seeger Toyota of St. Robert Inc. (07/21/2005 - 02/13/2006) - Title Clerk

Saint Robert, Missouri United States

Supervisor: Sundae Morgan - 573-***-****; Contact: Yes

Duties: Responsible for the proper titling of all new and used car sales (for any incoming or outgoing) of the dealership. Ensures that all retail transactions are processed on a timely basis. Process all trade-in and independent purchase documentation. Maintains accurate store logs for tag and title tracking. Ensures that the store’s tag and title work complies with all applicable state regulations. Manages and reconciles the store’s title inventory. Prepares and verifies necessary paperwork for submission to tag agency. Pays dealers drafts, posts insurance payoffs and releases the titles. Prepares title correction affidavits and sends to state capital for corrections. Receptionist, cashier, and customer service duties including balancing a cash drawer, preparing deposits, post cash receipts vouchers, post Parts Department’s Counter Tickets, enter service and sales tickets, open orders, bill and generate invoices. Filed accurate monthly sales reports and notice of liens. Updated training manual for this position to ensure there is an easy transition for the next person to hold this position.

Titan Corp (11/22/2004 – 05/31/2005) - Data Entry Clerk

Ft. Leonard Wood, Missouri United States

Supervisor: Cecil Caldwell - 573-***-****; Contact: Yes

Duties: Gathering, preparing, and editing information for entry into the Army's (LMS) Learning Management System, assisting with audit output data, and creating/editing courses. Compare data with source documents, or re-enter data in verification format to detect errors. Compile, sort and verify the accuracy of data before it is entered. Locate data entry errors, or report them to supervisors. Maintain logs of activities and completed work. Worked with the Manscen Toolbook, PhotoShop, Microsoft Office, and PaintShop Pro. Assisted in development and presentation of distributed learning and audiovisual training programs for employees assigned to or serviced by Fort Leonard Wood. Assisted in the development of programs of instruction, delivery, testing, and continuous improvement to assure the best possible training is provided to the Maneuver Support Center's (MANSCEN) service schools. Worked with the Engineer School, Military Police School, and others to help input their courses into the LMS and help guide them on using the system to create, edit, and maintain their student rosters, input classes, maintain course schedules and help them learn how to navigate through the system. Worked with scripts, storyboards, audiovisual and photographic media, and narration. Received the training for the Army's Learning Management System (LMS).

Cheyenne Mountain Resort/Benchmark Management (01/14/2002 - 08/22/2003) - General Cashier/Accounts Receivable Clerk

Colorado Springs, Colorado United States

Supervisor: Jill Beyer - 719-***-****; Contact: Yes

Duties: Created client's bills by pulling information from different areas and consolidating them to one spreadsheet in order to ensure proper billing of the millions of dollars that flowed through the resort. Completed daily deposits, petty cash, accounted for 54 cashier's monthly drawer counts, processed over 1,000 Summit Club Membership payments, helped Accounts Payable Clerk with data entry to pay bills, helped Assistant Comptroller with the data entry for the general journal entries for the end-of-month transactions, kept track of money in vault for a monthly balance and assisted with inventory count. Collected, counted, and disbursed money, basic bookkeeping and completed banking transactions. Answered telephones, directed calls and taken messages. Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities. Operated office machines, such as photocopiers, facsimile machines, voice mail systems and personal computers. Computed, recorded, and proofread data and other information.

United Services Organization (USO) (03/06/2000 - 12/12/2001) - Accountant

Mannheim, Armed Forces Overseas Germany

Supervisor: Egon Hatfield - ***@*****.***; Contact: Yes

Duties: Instituted a series of spreadsheets to help facilitate accountability in different areas within the office. Working with minimum guidance, processed accounting documentation from three info offices, administrative operations and the entire staff's personal expenses. Completed monthly and end-of-year financials which included the following: Cash Receipts, Cash Disbursements, Invoicing, Purchase Orders, Accounts Receivable and Accounts Payable transactions, Pre-paid Expenses, Unearned Revenue, General Journal entries, In-Kinds and Acquisition/Dispositions, Depreciation, Inventory, Inventory Turnover, and Payroll. Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Operated computers programmed with accounting software to record, store, and analyze information. Complied with federal, state, and company policies, procedures, and regulations. Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software. Classified, recorded, and summarized numerical and financial data in order to compile and keep financial records, using journals and ledgers or computers. Calculated, prepared, and issued bills, invoices, account statements, and other financial statements according to established procedures. Compiled statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses. Operated 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.

Army Air Force Exchange Service (AAFES) (02/12/1999 - 03/04/2000) - Exchange Accounting Associate

Mannheim, Armed Forces Overseas Germany

Supervisor: Ule Smith - n/a; Contact: Yes

Duties: Reviewed, processed and reconciled financial documents for retail, food, services and vending facilities to include all supporting documents for cash sales and merchandise reports, and logging the POL gas coupons that were sold and refunded.

Army Air Force Exchange Service (AAFES) (05/15/1999 - 12/20/1999) - Exchange Accounting Associate

Vicenza, Armed Forces Overseas Italy

Supervisor: Sylvanna - n/a; Contact: Yes

Duties: Reviewed, processed and reconciled financial documents for retail, food, services and vending facilities to include all supporting documents for cash sales and merchandise reports, and logging the POL gas coupons that were sold and refunded.

Army Community Service (04/15/1996 - 08/01/1997) - ACS Loan Closet Contractor

Vicenza, Armed Forces Overseas Italy

Supervisor: Contracting Office - n/a; Contact: n/a

Duties: Provided temporary logistical support to clients entering or leaving the Vicenza Community, maintained an accurate inventory system, developed and maintained the Standard Operating Procedures book (SOP), used daily stats to create monthly reports, researched accounts and cleared soldiers.

MWR Marketing and Advertising (01/01/1996 - 04/13/1996) - Courier/Equipment Operator

Vicenza, Armed Forces Overseas Italy

Supervisor: n/a - n/a; Contact: Yes

Duties: Updated static and electronic marquees, prepared printing request forms, entered reimbursable jobs into log, assisted Admin/Customer Service Clerk with pick up and distribution of customer comment cards, cut, pasted, and proofed items for reproduction using a drafting light table, and picked up office distribution. Operated office equipment, paper cutter, laminator, binding machine and laptop computer to download electronic marquee information.

ACE Sportswear Inc. (04/09/1994 - 11/12/1995) - Data Entry Clerk

Fayetteville, North Carolina United States

Supervisor: Phyllis - 910-***-****; Contact: Yes

Duties: Created order entries, printed picking tickets and invoices, customer service help, researched orders, logged returned merchandise, daily inventory, credit checks on factored accounts, and filing.

Williams College, Comptroller's Office (11/06/1993 - 01/12/1994) and (10/15/1990 - 07/12/1992)- Secretarial Clerk, Williamstown, Massachusetts United States

Supervisor: Susan Hogan - 413-***-****; Contact:Yes

Duties: Answered phones, typing, filing, data entry, and filled in for the Secretary of the Comptroller of the college. Assisted with Cashier duties which include helping students in regards to their billing, daily bank deposits, and entering payments into the computer. Also assisted both Accounts Payable and Accounts Receivable offices when they were in need of help.

Williams College, Center for Computing (07/13/1992 - 11/05/1993) - Receptionist Clerk

Williamstown, Massachusetts United States

Supervisor: Cheryl Brewer - 413-***-****; Contact: Yes

Duties: Answered the phone, greeted people, worked with payments, purchase orders, invoices, vouchers, and filing. Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages. Perform administrative support tasks such as proofreading, and operating calculators or computers to work with invoices and other documents. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. File and maintain records. Transmit information or documents to customers, using computer, mail, or facsimile machine. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

Education

North Adams State College (09/10/1991 - 02/15/1992)

North Adams, Massachusetts

United States

Degree: - Major: Continuing Education

Description: Courses studied: Children's Literature and Infant, Toddler, Pre-school Program.

Berkshire Community College (09/10/1989 - 06/15/1991)

Pittsfield, Massachusetts

United States

Degree: Associate's - Major: Office Management; Minor: Word Processing;

GPA: 3.45

Description: Courses studied were: keyboarding (50-60 wpm), text editing, word processing, speedwriting, accounting, DOS, Lotus & DBase, machine transcription and basic college classes.

Drury High School (09/12/1985 - 06/05/1989)

North Adams, Massachusetts

United States

Degree: diploma

Description: Courses studied were keyboarding, accounting, word processing and basic classes.

Additional Information

Training - Flash Rapid Development (01/22/2007). The No FEAR Act (11/15/2006). Advanced SharePoint/CorasWorks (11/02/2006). AT Level 1 Awareness Training (09/15/2006). The Dept. of Defense of U.S. Constitution Day Course (09/15/2006). ALMS Training (09/06/2006 and 09/07/2006). Working Effectively with Customers (09/05/2006). The Fundamentals of Flash 5 (08/29/2006). SharePoint and CorasWorks (08/08/2006 and 08/10/2006). Nationals Security Personnel System (NSPS 101) (08/11/2006). Intro to Creating Graphics in Flash MX 2004 (04/20/2006). TRADOC Foreign Disclosure Overview (04/05/2006). Computer Users Security Course (02/15/2006). Prevention of Sexual Harassment (02/21/2006). The Army's (LMS) Learning Management System (11/22/2004). One week of visual and hands-on training on the Army's Learning Management System. One-day training on TotalLMS (12/2004).

Worked as bookkeeper for Laureen Keith/Insight Marketing using Quickbooks Pro.

Additional Education - Spreadsheets and Databases (10/01/2000)

Microsoft Works Course, Micro-Computer Technology Center Home Correspondence. (Word Processing, Spreadsheet, and Database Management)

Awards - Falconer's Award (09/01/1991), 1991 Falconer's Award for Services as Lab Technician in Word Processing lab at Berkshire Community College. Academic Excellence Business Award (05/15/1989)

1989 Academic Excellence Business Award from Drury High School.

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