Customer Service Administrative Assistant

** ****** ***

Woonsocket, RI ***** Phone 508-***-****

E-mail: qibhig@r.postjobfree.com

Becky Ramirez

Objective I am seeking a position that will enable me to use my skills in an office environment.

Education

2009-2011 Framingham State University Framingham, MA Business Information Technology

Awards Received

• Microsoft Excel and Word Specialist Certification

• Highest Achievement in Business Technology

• National Honor Society

Work Experience

2012-present: Dovetail Healthcare (temp-contract)-

• Data entry, making packets, scanning, copying, answering phones.

2012: African Treasures Express (Temp)-Tele-Sales

• Put in orders, take phone calls, filing, call customers to help them put orders together, trade-show.

2012: Leonard Morse Hospital (FileRite Company)-Medical Records-Scanning Clerk-Natick, MA

• Received records from Framingham hospital and Natick Hospital, prepped all files in correct order and labeled them, scanned them into Medi-Tech. Give out medical records to doctors or patients per request with authorization.

2011: New England Consultants, Data Entry, Filing medical records (temp)- Framingham, MA

• Scan all patient information in files into software and save it electronically, answer phone from time to time, greet patients, file alphabetically.

2011: Digital Federal Credit Union, Bank Teller-Framingham, MA

• Take deposits, withdrawals, balancing drawer, transferring, bonds, cash advances, referring credit cards, car loans, and mortgages.

2010: Nordstrom Rack, Customer Service-Framingham, MA

• Cashier, check out customers, take returns/exchanges, greet customers, answer phones, direct customers.

2008-2009: Keefe Technical High School, Administrative Assistant-Framingham, MA

• Switchboards, take messages, greet students and parents, direct parents to their locations, mass mailings/labeling, collaborate packets for principal or superintendent.

2008-2009: Boys and Girls of MetroWest, Counselor-Framingham, MA

• Watch the kids, help them with homework, chaperone field trips, teach them on the computers.

2008: TJX Corporation, Intern - Framingham, MA

• Accounts receivable, opening all mail, separating invoices by pages, sorting them, labeling, and filing.

Spring 2007-Fall 2007: John Melling, D.M.D.- Secretary-Ashland, MA

• Dictaphone, filing, typing letters, writing mailing labels, making up charts, phones

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