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Customer Service Sales

Location:
55449
Salary:
64,000
Posted:
October 09, 2012

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Resume:

MAUREEN DOWNEY-HOROWICKI

***** ********* ****** **, **** B

BLAINE, MN 55449

(H) 763-***-****

(C) 651-***-****

Qualifications Summary

A highly motivated, goal-oriented individual with a solid background in accounting operations and data processes. Demonstrated experience in troubleshooting, analysis, and reporting of business processes. A strong work ethic combined with a commitment to excellence in all projects undertaken. A team player, that works effectively with external/internal customers. Strong problem solving skills and strong decision making skills. Capable of learning new computer applications quickly and efficiently. Pursuing CPA certification.

Education

May 2007 College of Saint Catherine, Saint Paul, MN

2nd Degree B.S. Accounting 3.25 GPA

May 2001 College of Saint Catherine, Saint Paul, MN

B.S., Managing Information Systems 3.50 GPA

Computer Knowledge

Demonstrate ability using MS Office, Word, Excel, Powerpoint, Access, Navision, and Great Plains.

Relevant Accounting Experience

July 2011 to Current – International Decision Systems

Staff Accountant

• Responsible for the month-end general ledger entries and close for the Americas portion of the company as well as all reporting and reconciliations associated with the balance sheet accounts.

• Ensure the timely close of month end by providing reporting and exchange rate detail to other regions.

• Work with Human Resources on reconciling all employee based benefits and ensuring the timeliness of all new transactions as well as following up with vendors regarding errors and discrepancies.

• Work with other regions, Australia, India and the U.K. to verify and assist in the consolidation of the countries.

• Assist Manager with ensuring all departmental employees have completed their assigned duties in a timely manner, if issues arrive, communicating with management on those items.

• Update Fixed Assets into Sage FAS and review with IT managers regarding new CIP projects, as well as invoice and procurement items for each country.

• Assist external auditors with the yearly audit, ensuring they have all schedules and backup documentation requested, 2011 was the best audit IDS has ever had.

• Assist Accounting Manager with Month end consolidation.

September 2010 to July 2011 – Augeo Marketing

Accounting Analyst

• Responsible for month end cost of goods sold and revenue entry for gift card inventory.

• Analyze and reconcile inventory by month, researching and discrepancies.

• Reviewing monthly inventory counts with purchasing to verify amounts and fix any issues

• Work with sales staff regarding current revenue and profit analysis, assisting them in month end numbers and providing detailed information regarding furthering client relations

May 2009 to June 2010 – Stock Roofing Company, Fridley, MN

Assistant Controller

• Provide controller and management timely reporting for month-end close.

• Reported timely payroll tax for MN and WI. Provided timely information and payments to UI.

• Reported Sales and Use Tax quarterly.

• Set up new projects in Accounting software, including ordering of permits, assigning job numbers, and providing purchase order information to production manager.

• Ran Payroll for management and administration on a weekly basis.

• Updating commission schedule and providing timely payments to sales staff.

• Managed all Project Budgets in Navision and reported Budget to Actual variances to sales staff and management.

• Collected over $3 Million in outstanding, past 90 days Accounts Receivable.

October 2006 to May 2009 - Eniva Corporation, Blaine, MN

Senior Staff Accountant

• Provide management with timely month-end close consolidated financial statements for 7 companies and 5 countries. Prepare and review monthly, quarterly and yearly consolidated financial statements with COO and Controller.

• Reconciliation of accounts and provide management with budget to actual analysis as requested. Actualized and set up processes and documentation for reconciliations as well as budget to actual reporting with assistance from 3rd party vendor.

• Fixed assets updates monthly in BNA software and information provided to tax auditors at year end.

• Realized over $50,000 in cost savings to Eniva by ensuring all outstanding sales tax processes are in place in all countries doing business. Trained internal staff on Canadian and United Kingdom processes.

• Assist External Auditors in the USA, Puerto Rico, and United Kingdom with all necessary schedules to provide Eniva with audited financial statements.

February 2006 to October 2006 - Archway Marketing, Greenfield, MN

Staff Accountant

• Responsible for the month-end general ledger entries and the timely reporting of all cost centers relating to the consumer services division in Canada.

• Reconciliation of Payroll and funding accounts for the customer service division. . Found discrepancies with Payroll items and assisted management with compliance.

• Responsible for postage reconciliation, which includes Fed Ex, USPS, and UPS on a monthly basis. Provided Archway with $100,000 in cost savings from revenue not being invoiced back to customer.

• Responsible for monthly, quarterly and year end close of customer service division as well as assisting with maintaining the metrics for the yearly budgets.

April 2005 to February 2006 - United Health Care, Edina, MN

Compensation Analyst

• Responsible for paying quarterly bonus incentives to brokers and ensuring the information on each statement is correct in accordance with the Producer Bonus Incentive Programs for UHC brokers.

• Verify and fix any errors within the Access database as requested by external users. Verify commission information in COSMOS, PCIS, and PeopleSoft Accounts Payable applications.

• Ensure timely payments are posted to Accounts Payables GL. Inform field staff of any issues from current and prior quarter bonus incentives.

• Maintain Access database for consecutive quarter entry and scrub all new data prior to sending statements for payment.

September 2002 to February 2004 Citibank, Sioux Falls, SD

Accounting Specialist

References

Available upon request



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