outside Service
Resume:
MaiLe Lin Keller
Phoenix, AZ 85008
****************@*****.***
Summary of Skills:
Golf Club Experience
• Clean picked range to ready for landscaping
• Provided clean golfing environment for golf club guests
• Monitored activities to ensure adherence to rules and safety procedures
• Trained co-workers and new employees to run driving range
• Worked independently and as a team member to ensure guests needs meet efficiently
Customer Service
• Great customer and personal service skills by applying
• Used problem solving skills to ensure appropriate changes were made to resolve member complaints
• Listened actively by giving full attention to members, taking time to understand the points being made, and asking appropriate questions to ensure full satisfaction
• Ability to assess guests needs and find solutions to fit those needs
Communication/Interpersonal Skills
• Reported any ongoing issues to upper management in a timely manner
• Provided information and directed range guests to appropriate areas
• Developed trust and respect with golf club members
• Developed cooperative and productive relationships with supervisors, co-workers, and Golf Professionals
• Utilize public speaking skills by presenting artwork to professionals
Work Experience:
Aspen Glen Golf Club Carbondale, Colorado
Driving Range Manager / Outside Service June 2003 – August 2007 (seasonal)
• Awarded Aspen Glen Golf Club Employee of the month for dependability, hard work, and positive attitude.
Additional Qualifications:
• Played competitive golf for Glenwood Springs High School
• Volunteered to assist, mentor, and coach for high school golf team
Education:
University of Northern Colorado Greeley, Colorado
Bachelor’s Degree in Visual Arts
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