Customer Service Electrical

Henry Eng

*-* ******** ****** *** *** * New York, NY 10002 * Cell: 347-***-**** * Email: NGVA88 @hotmail.com

EXPERIENCE: Alliance Protective Group, LLC, New York, NY January 2012 - Present

Security Guard (Five Locations)

• Protected multiple mental health facilities ensuring secure entrances and vacant premises.

• Directed inquires received throughout the night shift.

International Protection Service Agency, New York, NY November 2011 - November 2011 Security Guard (On Call Basis)

• Provided excellent customer service by answering customer inquires

• Protected valuable brand name merchandise at the Jacob Javits Center.

• Protected marathon runners in Staten Island during the day.

§ Reported to supervisor when members of the public were distress.

Mega Security Services, Jamaica, New York August 2011 to September 2011

Security Guard

• Served as a Security Guard for tennis players including Serena Williams.

• Checked bags for entrance to the grounds of the US Open Tennis Tournament.

• Checked merchandise for back entrance and assisted customer with questions.

• Protected the Mercedes Benz stand ensuring the materials were not mistreated.

Enterprise Rental Car, Norfolk, Virginia April 2008 to February 2011

Shuttle Driver

• Ascertained work to be performed, number of cars to be moved, and field where vehicles are needed.

• Kept log of number of cars returned and delivered to airports.

• Trained new staff in rules and regulations of position.

• Successfully handled independent and team lead job duties.

Enterprise Rent-A-Car, New York, New York July 2007 to March 2008

Shuttle Driver

• Executed daily operations for car rental company and secured vehicles for shipping docks.

• Tested performance of parts, such as lights, horn, and windshield wipers, and made note of repair and/or damages and took to garage.

• Drove customers' vehicles from the garage to the service counter.

• Successfully handled vehicle transport without damage and within a timely fashion. Smith Electric Company, Virginia Beach, Virginia October 2001 to November 2001 Electrician

• Installed and repaired electrical systems, apparatuses and electrical components.

• Replaced damaged and broken wires, cables and parts, using hand tools.

• Measured, cut, threaded, and installed new pipes.

• Planned layout of wiring and installed wiring conduit and electrical apparatuses in buildings. Beach Electric Company, Virginia Beach, Virginia July 2001 to October 2001 Electrician

• Helped measure, cut, bend, thread, assemble, and install electrical conduit.

• Gathered tools and supplies to be used at work site, according to instructions.

• Measured, cut, and bent wire and conduit, using ruler and hand tools.

• Drilled holes for wiring with power drill and pulled and pushed wiring through opening.

• Assisted senior electrician in connecting power cables to equipment, such as electric ranges and motors, and installing grounding leads.

Jerritt Electric Company, Virginia Beach, Virginia June 1997 to March 2001

Electrician Helper

• Followed the instruction of Electrician in order to learn trade.

• Gathered tools and supplies to be used at work site, according to instructions.

• Measured, cut, and bent wire and conduit, using ruler and hand tools.

• Helped measure, cut, bend, thread, assemble, and install electrical conduit.

LICENSES: 8 and 16 hours Security Certification NYS Security License

Fire Guard Certification Homeland Security Certification

EDUCATION: Indian River High School, Chesapeake, Virginia

High School Diploma

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