Customer Service Supervisor
Resume:
Resume of Joyce Adalio-Hebert
Joyce Adalio-Hebert
Putnam, CT 06260
OBJECTIVE: To continue to work in the customer service industry.
EDUCATION: H.H. Ellis Technical Vocational School 1971-1975
Danielson, CT Graduated
Licensed in Cosmetology
Tourtellotte High School 1970-1974
Thompson, CT Graduated
WORK EXPERIENCE:
Putnam Plastics 04/2010- 03/2011
Louisa Veins Blvd.
Dayville, CT 06241
Supervisor: Dina Mazzuchelli
Responsibilities:
I operated a lathe to make medical equipment. We used data scopes, laser micrometer, tachometers, tape measures and other apparatus to measure the accuracy of all the equipment. We inspected, packaged and shipped any and all products manufactured.
Highlites Salon 3/1/99 - Present
39 Little River Plaza
South Woodstock, CT 06267
Phone: 860-***-****
Supervisor: Maureen Petrocelli
Responsibilities:
Management of the salon until new ownership was established in July 2009. Currently assisting owner in operating the salon, inclusive of payroll, data entry, filing, and training new staff, along with providing customer service to all clientele. I offer support for customer complaints and employee problems, bookkeeping consisting of cash drawer opening, closing and balancing registers and all cash and credit card transactions. I am responsible for ordering supplies and products, taking inventory and pricing products. I answer and direct telephone calls, schedule appointments. and make confirmation calls.
Brio Hair Academy 3/08-5/09
1320 Main Street
Willimantic, CT 02626
Phone: 860-***-****
Supervisor: Wendy Spangler
Responsibilities:
I was an Instructor of Cosmetology, provided customer service for incoming clientele, and new students. Bookkeeping consisting of cash drawer opening, closing and balancing registers and all cash and credit card transactions. I was responsible for keeping the school sanitary for state inspections.
Relevant work Experience:
Excellent organizational mind set
Multi tasked individual
Excellent in customer satisfaction
Many years of experience working with money in a high volume industry
Able to instruct personnel and train in different areas of customer service
Able to work independently or a group environment
Self motivated and have a willingness to learn for any new opportunities
REFERENCES:
Nancy Roberts Previous Owner of Roberts Salon and Spa known 25 years
Primary phone: 860-***-**** secondary: 860-***-****
Karen Kaylor Island Style Hair Salon known 20 years
Primary Phone: 860-***-**** secondary: 860-***-****
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