Professional Sales Resume

Craig L. Thompson

Eau Claire, WI ***** 715-***-****

A results oriented sales and management professional with proven success in achieving goals and the ability to manage complex sales situations and relate to all levels of management. Strong interpersonal communication, negotiation, and organizational skills with outstanding problem solving ability.

 Penetrating and retaining new markets

 Securing and maintaining multilevel contacts within accounts

 Negotiating pricing proposals that improve yield

 Communicating effectively with customer to understand their business and needs

 Ability to develop strong relationships and loyalty with customers

 Flexibility to create effective win-win proposals

 Empowers and evaluates staff to stimulate optimum delivery of service and a positive working environment

 Evaluates and promotes the progression toward short and long-term goals

PROFESSIONAL EXPERIENCE

Account Executive

USF Holland, Tomah, WI 2004 - March 2008

USF Holland, a division of YRCW, is the largest LTL carrier in the U.S.

• Achieved 140% of High profit goal in 2007

• Achieved Revenue growth of 19% in 2005

• Achieved 29% growth in Revenue in 2004

Sales Representative

Roadway Express, Chippewa Falls, WI 2000 – 2004

Roadway Express is a division of YRCW

• 116% of Paid local Revenue for 2003

• 108% of Revenue Quota for 2002

• 103% of Revenue Quota for 2001

• Top Student in Sales Training Class

Branch Manager

Mutual Savings Bank, Menomonie, WI 1998 - 2000

• Achieved 173% of Powerline usage goal, 2nd in Region, in 1998

• Achieved 218 % of Credit Life Insurance goal, 1st in Region, in 1998

• Achieved 112% of Security Sales Goals in 1998

Assistant Branch Manager/Loan Officer

Royal Credit Union, Eau Claire, WI 1991 - 1998

Craig L. Thompson Sales Professional 715-***-****

ACHIEVEMENTS

• Persisted and persevered to obtain appropriate pricing documentation in order to win back business.

• Results: Obtained customer generating $200,000 of business per year.

• Successfully negotiated two year contact with customer that was downsizing carriers.

• Results: Secured $250,000 for two years.

• Implemented technology program that was able to “solve” customer’s problem with advance ship notices and shipment characteristics to their customer.

• Results: Elimination of billing errors and freed up more time for customers to be more productive.

• Leveraged relationship with two customers over the last four years to enabling appropriate rate increases each year.

• Results: This resulted in retention and growth of the business totaling $1M of business over two years.

• Effectively maintained relationships with customers to secure additional transportation services.

• Results: Secure year over year increase of 50% more shipments from 2007-2008.

• Successfully trained entire customer service department, controlling routings, on Internet website to efficiently compare rates with other carriers.

• Results: Increased business by 50% and increase traffic on a weaker lane.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Business Administration

University of Wisconsin - Eau Claire Eau Claire, WI

Continuing Education:

Sales Training

Supervisory Management

Time Management

Quality Service

CORE Training (Customer Oriented Road to Excellence)

Acclivus Sales Negotiation

IT SKILLS

Expert in proprietary FMS (Freight Management System) sales, billing, and contact software.

Proficient in Outlook, Word, and Internet search methods.

AFFILIATIONS

Western Dairyland Economic Opportunity Council - Treasurer of the Board (1995 - present)

Contact this candidate