Audrey M. Griffin
**** ********* **** ****: 770-***-****
Fairburn, GA 30213 Cell: 404-***-****
E – Mail: **************@***.***
Summary of Qualifications
• Highly Motivated and dependable individual.
• Extremely organized and effective in high-pressure environments.
• Accurate and quick in assessing needs and priorities.
• Strong people and negotiating skills.
• Proficient in all Microsoft desktop applications.
Relevant Experience
Claims Adjustor/Investigator
• Commended for maintaining a maximum response time within a 24-hour window; keeps detailed and systematic documentation of liability and injury claims.
• Positive record of accomplishment on settlement, assessment and valuation.
Territory Sales Representative
• Responsible for selling the full United Parcel Service line of shipping products to business in the Southern California area.
• Successfully increased client base by 100% while managing active accounts.
• Negotiated shipping contracts with business owners. Determined volume discounts when applicable. Maintained high profit margins for UPS.
Traffic Coordinator
• Dispatch Supervisor for South West United States; include Southern California, Utah, Hawaii, Idaho, New Mexico and Las Vegas. Coordinated drivers to insure timely pickup of packages for United Parcel Service.
• On Road Supervisor (Southern California) insuring proper safety and training of drivers. Assisted management with the implementation of “On Demand Service” system
Retail Experience
• Supervised sales staff. Used creative techniques to motivate line employees to achieve sales goals. Achieve net sales increase of 20 percent.
• Helped design and arrange displays.
• Interview and hired employees, achieving low turnover.
• Maintained clean, attractive shopping area and well organized stockrooms, assuring that merchandise was accurately replaced in stock.
Administrative Experience
• Coordinated daily operations and handled office tasks such as correspondence, meeting minutes, shipping and file management.
Food Service Experience
• Hiring and training of new employees, evaluated performances, and made recommendations for promotions.
• Implemented procedures for cash handling, oversaw daily, weekly and quarterly reporting.
Griffin Page 2
Work History
Sears 2006 - 2007
Kennesaw, GA
• Cashier (Seasonal/Temporary)
• Customer Service
United Parcel Service 1993 – 2006
Los Angeles, CA
• Claims Adjuster/Investigator
• Territory Sales Representative
• Traffic Coordinator
Target 1988 - 1992
Rowland Heights, CA
• Cashier Supervisor, Pull Team Supervisor, Area Specialist
Kentucky Fried Chicken 1987 – 1988
Ontario, CA
• Assistant Manager
M. Koniart 1986 - 1987
Los Angeles, CA
• Receptionist
The Broadway 1982 – 1986
City of Industry, CA
• Sales Associate, Assistant Department Manager
Pizza Hut 1972 – 1980
Naperville, IL
• Assistant Store Manager, Store Manager
Education
Mount San Antonio College, Major: Business
Walnut California
Computer Skills
Microsoft Word
Microsoft Excel
Microsoft Access
Lotus