Human Resources Professional
Resume:
Alanthia S. Sutton
Birmingham, AL 35210
Phone: 205-***-**** (Home)
Phone: 205-***-**** (Cellular)
Email: ********.******@*****.***
EDUCATION
Arthur Harold Parker High School September 1989- May 1993
University of Phoenix Human Resources Management August 2009 – August 2013
WORK HISTORY
ADECCO EMPLOYMENT Birmingham, AL February 2006 – July 2009
Started as a Temporary Associate and was promoted to Staffing Consultant in November 2006.
SITEL CORPORATION Birmingham, AL October 2001 - October 2005
Started as a Customer Service Professional and was promoted to Team Manager in March 2004.
ADECCO EMPLOYMENT Birmingham, AL October 1994 - October 1998
Held positions as: Administrative Assistant, Receptionist, Secretary, File clerk, Surveyor, and Customer Service Representative
EXPERIENCE: Human Resources Professional
Management
Assisted associates with documenting appropriate notation in the system ensuring proper security procedures were followed on all calls
Maintained thorough knowledge of all required program software
Gathered and verified required information for clients
Trained, supervised, and coached associates
Hiring and Training
Hired, trained, and mentored temporary staff team
Interviewed, evaluated, and hired temporary and permanent candidates for clients
Marketed and serviced businesses through inside sales for permanent placements of associates
Monitored associates’ progress of assigned KPI (Key Performance Indicator) goals
Lead team meetings
Provide additional training for associates not meeting required goals
Marketing
Learned and retained a thorough working knowledge of all products
Marketed and serviced businesses through inside sales for permanent placements of associates
Created and scheduled advertising of available positions
Administrative
Processed weekly payroll
Established compensation parameters for employees
Processed unemployment and workman’s compensation claims
Created and scheduled advertising of available positions
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