Engineer Customer Service

Objectives:

To obtain a mechanical engineering position dealing with my computer skills, experience in commercial cabinet projects to generate working shop drawings using Auto-cad or Auto-cad based Microvellum software, IT support and troubleshooting networking, using Microsoft Windows environment.

Professional Skills:

Drafter Engineer.

Detail oriented, strong ability to conceptualize construction processes. Experience with Microvellum Design Plug-in for AutoCAD, design and engineering custom cabinets for production, develop shop drawings, G-code for CNC and cut listing. Visualize, conceptualize, design and produce using engineering principals. Designs, develops, and tests all aspects of components, equipment, and machinery. May be involved in fabrication

IT Tech Support specialist.

Problems solver, analytical mind eager to new ideas, methods, procedures and welcomes challenges. History of high Customer Service, Self starter and able to work independently and very dedicated to team work. Bilingual (Spanish)

Education:

University Politecnico Gran Colombiano.

Bogotá Colombia South America.

Degree in Information System - Support Technician Program.

Certifications:

Microvellum design software

(AutoCAD based manufacturing and design software)

ART Chieft Architect 9.0

(Professional CAD design and drafting software)

Novell Netware 4.0 Administration.

Novell Netware 4.0 Advanced Administration.

Novell Netware .12 Advanced Administration.

Administering M.S. Windows NT Server 4.0

Support Microsoft Windows NT Server 4.0 Core Technologies

Implementing Directory Services using MS Windows 2000.

Comware (sun Official Training Center)

Open Windows for advanced users.

Solaris System Administration Essentials Fundamentals.

Employment :

Cabinets of the Carolinas (11-2009 / 8/2010)

http://www.cabinetscarolinas.com

Greenville S.C. 29650

Supervisor : Kenny Witthuhun.

Ph: 864-***-****

Drafting Engineer: Responsible for producing complete engineering/assembly drawings and documentation packages consisting of 3D layouts, detail, section views and isometric assembly drawings of custom retail fixtures for product manufacturing using AutoCAD 2006 and Cabinet ware Software. IT Support specialist server administration creation of user accounts, accurate daily, weekly backups, antivirus software, e-mail and website administration.

Wood Designs Inc. (08-2008 / 10-2009)

http://www.wooddesignsinc.com

Oklahoma City O.K. 73108

Supervisor: Jason Fordyce

Ph: 405-***-****

Drafter Engineer : Day-to day Drafting functions in a store fixtures (wood and metal) manufacturing environment, Provide all engineering services for production manufacturing. Responsible for creative design, procurement of prototypes, coordination of product testing, and completion of required engineering CAD documentation. Design development drawing with AutoCAD 2008 and Microvellum Library creation and maintenance of new custom products (Free Standing Fixtures, Cases Lines, Displays Storage, Paneling, Counters and wood furniture) generating material cut lists and G-code for Biesse Rover CNC. always keeping completely organized the plant with the most efficient flow and eliminate the waste using Common Sense in the Manufacturing process with minimum inventory in stock.

Satterfield Woodworking (06-01 / 08-2008 )

http://www.satterfieldww.com/

Greer S.C. 29652

Supervisor: Tommy Mc-Abee

Ph : 864-***-****

Drafter Engineer: Develop plans architectural drawings by reviewing sketches, descriptions, specifications, and supporting documents; conferring cabinetmakers. Producing 2D and 3D projections using computer aided design (CAD) and pictorial techniques - Software (Microvellum). Prepares architectural detail drawings by developing applications and calculations of customized millwork; producing fit specifications and geometric dimensioning. Modifies drawings by analyzing, resolving, and incorporating changes. Use AutoCAD and Microvellum to design custom cabinets and take that design through the production phase. CNC programming. Programming Cut Rite Software for CNC Homag Saw, Programming CNC Router XYZ.

Chamber of Commerce (10 – 92 / 10 – 00 )

Bogota Colombia (S. A.)

Supervisor: Francisco Quiñónez

Ph : (011-57-1) 286-8533

Help Desk : Assisted in the maintenance of 700 Users Network with instant report. Directed Internet Server implementation project. Oversee Servers Workstations, user training and Helpdesk Support including, troubleshoot data base and software information using TRACK-IT Software. Design Land and Wan Network, user applications troubleshooting and problem resolution. Troubleshooter for all Telecommunications problems. Netware administrator (User, Printer, Disk space, etc.). Maintenance of office LAN. Infrastructure, including network cabling, hubs and switches. Backup management.

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