ICHELLE GARCIA
**** *. ****** **. *****, AZ. ****2 623-***-**** ***********@***.***
Objective
Experience EXECUTIVE HOUSEKEEPER
March 25 2011- Present 4 POINTS BY SHERATON TEMPE, AZ.
Responsible for housekeeping staff of 28.
Responsible for all room and cleaning supply orders And inventory.
Complete weekly schedules and payroll to insure housekeeping is well staffed and overtime is kept at a bare minimum.
Train and re-train all housekeeping staff as hired and as needed.
Inspect all rooms and public areas daily.
Work closely with all other departments to insure guest satisfaction is being met.
Work as M.O.D as needed.
Complete all paper work daily.
Deal with guest and staff complaints as they occur.
EXECUTIVE HOUSEKEEPER
Feb. 07- Jan. 2011 HAMPTON INN & SUITES SCOTTSDALE, AZ.
Responsible for housekeeping staff of 18.
Responsible for all inventory and ordering on chemical supplies and linen.
Manage, calculate and maintained weekly schedules.
Inspected all rooms and public areas daily.
Worked closely with all other departments to insure guest and staff satisfaction and safety were being met.
Kept overtime to a minimum.
Handled guest, vendors and staff inquires.
KENNEL COORDINATOR
Nov. 04- Dec. 06 COCONINO HUMANE SOCIETY FLAGSTAFF, AZ.
Responsible for intake on animals brought into kennel.
Administered shots and medication daily and as needed.
Transported animals to Veterinarian daily for surgery/ and or treatment of various kind.
Picked up deceased or vicious animals from public properties to insure citizen safety.
Disinfected, cleaned and repaired kennels and surrounding areas daily.
Completed adoption paperwork daily.
I did all those things with high regards to the animal and or pet owner.
CREW LEADER/ EXECUTIVE HOUSEKEEPER
Dec. 03 - Nov. 04 MASTER CORP/ HYATT SEDONA, AZ.
Responsible for all construction clean and set up on newly developed Hyatt resort.
Installed all furnishings in resort rooms, cleaned grounds and all public areas.
Lead a crew of 25. Did all hiring and firing and reviews and safety meetings.
Worked closely with all other construction crews such as electricians and plumbers and builders.
Did weekly payroll and mailed off in time for payday.
Did all ordering of cleaning supplies and linen to insure par was made.
EXECUTIVE HOUSEKEEPER
Jan. 01 - Dec. 03 HILTON & TOWERS LAFEYETTE, LA.
Overlooked a staff of 40 in the housekeeping department.
Insured that the 325 guest room, 3 ball rooms, 5 meeting rooms, restaurant and bar, as well as lobby and all public areas were maintained and cleaned at all times.
Ordered all cleaning supplies and linens, as well as staff uniforms on a monthly basis.
Did all lost and found monthly.
Insured all cleaning equipment as well as laundry machines and dishwashers were kept up to working status.
Worked as M.O.D on a monthly basis, or stepped in when GM was off property. Kept hotel at high AAA standards and past all health inspections.
Education Rio Salado Comm. Collage: Class if 91
References CHRIS JOHNSON: BUSINESS OWNER (PRECISE FIBERGLASS) 480-***-****
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COLE RANDELL: BUSINESS OWNER (HIGH LIFE CAR RENTAL) 480-***-****
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LINDA HYDE: ELECTRONICS ENGINEER (MOTOROLA) 480-***-****
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