Vice President / General Manager

Lois E. Zirbel

**** ****** ***** * Springdale AR 72764

Mobile phone: 479-***-****

****.******@*****.***

VICE PRESIDENT / GENERAL MANAGER

An ambitious and accomplished Business Executive with proven abilities in improving efficiency of operations, strategic planning, project management. Over 15 years experience in managing transportation operations and all areas affecting the supply chain industry including asset sales, customer development, inventory management, freight brokerage and warehousing. Outstanding record of increasing ROI – implementing process and procedures to reduce costs, improve productivity and increase revenue.

AREAS OF EXPERTISE

• FLEET MANAGEMENT

• STRATEGIC PLANNING

• LOGISTICS MANAGEMENT

• PROJECT MANAGEMENT

• BUDGETING/COST CONTROLS

• WAREHOUSE OPERATIONS

• ORGANIZATIONAL DEVELOPMENT

• BUSINESS RE-ENGINEERING

• PRODUCTION CONTROL/REPORTING

• STARTUP OPERATIONS

PROFESSIONAL EXPERIENCE

VICE PRESIDENT August 2009 – Present

P.A.M. TRANSPORT INC Tontitown, Arkansas

Direct command of asset dedicated fleet and brokerage divisions.

• Review, negotiate and implement all pricing RFQs and contracts for new and existing business.

• Development and implementation of business strategy to targeting customers with high opportunity for new revenue streams; 120% increase in top 200 customer base.

• Assist customers with developing and implementing KPIs for inventory management

• Improved operations of two Dedicated Fleet divisions including reduction in deadhead percentage, line haul profitability and days to bill.

• Improved on time service from 97% to 95.1% in 2011 year-to-date.

• Asset division operating ratio reduced over 10 percentage points, now at 95%.

• Complete start up of brokerage division including opening three branches and generating over $15M revenue in 18 months.

• Consistently and proactively recognize issues, opportunities in division, organization and with external customers, develop strategies for improvement.

SENIOR DIRECTOR November 2007 – July 2009

CRST INTERNATIONAL INC. Cedar Rapids, Iowa

Lead owner operator flat bed and brokerage division consisting of over $30M in revenue with five branches.

• Leadership responsibility for daily operational direction including policies and procedures that improved overall efficiency in driver retention, gross revenue margin and employee turnover.

• Growth of 57% over forecast of gross revenues and margin.

• Division Operating Ratio at 90.2%.

• Responsible for domestic strategic and operational relationship between CRST asset divisions, Capacity Solutions (Logistics) and our customers.

• Complete start up of brokerage division including opening 5 branches.

DIRECTOR July 2002 – November 2007

WERNER ENTERPRISES Omaha, Nebraska

Leadership positions within brokerage division with a consistent record of exceeding goals and targets.

• Increased revenues on accounts from gross annual sales of $15M to $100M

• Increases revenue stream and product line offerings by monthly and quarterly review program with top clients; topics for review included financial performance, team productivity and client satisfaction.

• Reviewed and created partnership approach with Accounts Receivable system to improve timeliness and accuracy of billings and collections. Collected $1 Million delinquent revenue older than one year.

CHIEF OPERATING OFFICER 1995 - 2002

BOSTWICK TRUCKING INC Portland, Oregon

Owner of private fleet and managed all day to day operations including improving financial position with ability to secure profitable buyer at completion of term with company.

• Manage cost and revenue per truck including lane analysis and operating ratio to maintain profit margins. Increased revenue per truck by 57% over five year period.

• Reduced driver and office staff turn over by 30% by designing and implementing performance based incentive plans for office staff and owner operators.

• Negotiate and implement all contracts and rates for customers and 3PLs. Increased rate per mile by 15% over three years.

• Created and implemented on-site freight preparation team resulting in reduction in cost and overhead to vendors on capital expenditure projects.

• Developed and implemented of custom warehousing program for LTL consolidation increasing overall business and profitability by optimizing customer shipping schedules and reducing inventory storage costs.

AFFLIATIONS

Alabama Trucking Association, 2008 to present

Nebraska Logistics Council, 2004 to present

Board of Directors, Women’s Council, Freedom Fellowship, 2009 to present

Board of Directors, Community Covenant Church, 2005 to 2008

Trussville Boosters Organization, 2008 to present

EDUCATION

Pursuing Masters of Arts, Business Communication, Bellevue University, Anticipate completion 2013

Bachelors of Science, Business Administration of Technical Studies

Bachelors of Science, Life Studies

LinkedIn profile access: http://www.linkedin.com/pub/lois-zirbel/34/104/881

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