Customer Service Representative

Kenashia L. Evans *************@******.***

**** *** ******* ****** #***** (Home) 214-***-****

Dallas, TX 75237 (Cell) 214-***-****

Customer Service Representative

I am interested in utilizing my firm communication skills in an entry-level position with a growing reliable company. My goal is to become a dependable, loyal part of a grand organization, where quick learning and multitasking are encouraged.

TECHNICAL SKILLS

Microsoft Office

Typing: 40 wpm Keystrokes: 10,000 ksph

EXPERIENCE

Girling Healthcare, Dallas TX 11/2010– Present

Home Healthcare Agency

Care Attendant

I perform light cleaning and tend to the disabled.

Prostaff, Irving, TX 08/2010 – 11/2010

Research Company

Research Associate

I conducted telephone surveys via (CATI) systems. I collected responses and recorded data into Arbitron systems.

Aegis Communications, Irving, TX 4/2007 – 7/2010

Telemarketing Agency

Customer Service Representative

I would receive inbound calls from customer concerning there health care provider. Also enrolled clients into different Medicare RX plans not limited to assisting them with finding plans that best fit there needs.

Malaika’s, Dallas, TX 10/2000 – 11/2006

Learning Facility

Instructor

There I was the assistant director over the teaching staff. I planned schedules prepared menus and delegated duties of teachers. Updated and maintained student records also but not limited to conducting meetings with staff and parents.

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