Human Resources Manager
Resume:
ANNA M. MULLANEY
Abingdon, MD 21009
OBJECTIVE
To utilize my 25 years of HR experience in a Management Position as a Senior Human Resources professional, with a company offering a challenging work environment along with opportunity for professional advancement.
WORK
EXPERIENCE Symcor /ACS (December 2008 to February 2012)
Field Human Resource Manager
• Ensure State and Federal employment laws, including FLSA, FLMA, COBRA, ERISA, HIPPA, IRCA, OSHA, Title VII, ADA, ADEA, etc.
• Directly manage and administer the Company’s HR programs and services.
• Oversee and manage recruitment, hiring, terminations, payroll, benefits, RIF’s and all employee relations issues.
• Develop and deliver HR training programs as needed.
• Supervise, mentor and develop the HR staff.
• Encourage and maintain collaborative working relationships with employees, co-workers and leadership to ensure a productive work environment.
• Promote an environment fostering employee involvement, diversity and equal opportunity.
• Promote and strengthen employee relations by actively listening and appropriately responding to employee needs and concerns in a timely manner and by initiating proactive and effective solutions.
• Work closely with safety personnel to support and assist with safety initiatives, including drug testing programs, worker’s comp management, etc.
• Coordinate and implement special projects as needed, such as periodic reviews and updates of the Company’s Employee Handbook.
• Collaborate with management to identify current and future HR needs.
• Manage the day-to-day operations for four Centers consisting of 775 associates.
• First Step to Open Door Policy and Manage all ER issues
• Conduct wage survey within labor market.
• Prepare various reports such as EEO-1 and Affirmative Action.
• Travel to my territory’s monthly.
RESTORATION HARDWARE (July 2006 – December 2008)
DC Human Resource Manager/Safety Manager
• Manage the day-to-day operations for two Distribution Centers consisting of 300 associates.
• Participate in daily Operational Meetings.
• Safety Manager for both facilities.
• Handle all ER issues for the entire company.
• Evaluate and sign off on performance evaluations for exempt and non-exempt as well as review and approve compensation.
• Responsible for all Employee Relations issues.
• Provide guidance and direction to 20 supervisors as well as the executive management staff.
• Supervise the Human Resources Coordinator.
• Oversee Payroll for both Distribution Centers.
• Audit payroll bi-weekly to ensure accuracy and consistency.
• Responsible for developing a monthly training module to all supervisors.
• Maintain compliance with company policies and procedures and federal and state regulations with regards to all Human Resources practices.
• Responsible for exempt and non-exempt recruiting.
• Was involved with a four month Union Campaign. Restoration Hardware is a non-union facility.
• Responsible for Workers Compensation and Unemployment.
• Support Corporate programs and activities as needed.
• Manage, counsel and advise managers on the appropriate actions to be taken regarding employee relations issues, disciplinary actions, staffing and terminations.
• Develop, recommend, and implement personnel policies and procedures.
• Manage the daily operation of the Human Resource department for two locations.
• Guide Supervisors to identify and implement projects to enhance department efficiency.
• Coordinated and was the project leader for the Reduction in Force for exempt and non-exempt associates.
CUSTOM DIRECT, LLC (November 2002 – July 2006)
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Corporate Human Resource Manager
• Develop and oversee Human Resource plans and procedures for the MD location in compliance with corporate objectives.
• Identify legal requirements and government reporting regulations affecting Human Resources functions.
• Handle and resolve all employee relations’ issues.
• Manage and oversee the Corporate Benefit Admin, Corporate HRIS Admin, Corporate Recruiter, Recruiter Asst., Receptionist, and Human Resource Admin.
• Conduct wage survey within labor market.
• Prepare various reports such as EEO-1
• Execute approved recommendations.
• Assist in the preparation of the Human Resource budget.
• Manage all performance for direct staff reports.
• Responsible for all Employee Relations issues.
• Execute plans for continuous improvement of HR department.
• Participate in weekly Operational Meetings
• Manage the day-to-day operations of the MD location consisting of 300 employees.
• First Step to the Open Door Policy.
• Travel to Arkansas quarterly to manage the location consisting of 260 employees
• Evaluate and sign off on MD and AR performance evaluations and increases.
• Oversee all unemployment claims as well as attend the hearings.
• Negotiate with our broker on benefits offered to the employees.
• Project leader for implementation of payroll system.
SANMINA-SCI SYSTEMS, INC. (February 2001 – November 2002)
Director Human Resource
• Provide guidance and direction to cross-functional executive management staff of 9 regarding employee relation issues, complaints, compliance and recommend solutions that satisfy company policy, government legislation and local, state, and federal law.
• Responsible to recruit, hire, and train staff from production to management employees.
• Develop new compensation programs while upgrading existing plans.
• Responsible to deliver training programs to include ISO 9001.
• Supervise the Training Coordinator to ensure employee compliance to training specifications.
• Develop and deliver orientation programs.
• Act as key liaison between staff and management for employee relations.
• Participate in strategic review meetings with senior management staff as necessary.
• Responsible for maintaining high quality HR standards as it relates to HR metrics, implementation of policy and procedures.
• Proactively work to ensure that all items on the HR Audit are maintained.
• Lead and manage projects that have impact on business.
• Ensure that all federal, state and local laws and HR-related compliance matters are proactively managed, including, but not limited to, ADA, EOE, Affirmative Action Planning and FMLA.
• Supervise the Payroll/ Human Resources Representative & Receptionist.
• Oversee all unemployment claims as well as unemployment hearings.
• Assist employees with benefits.
• Work collaboratively with the Corporate HR staff in support of all HR strategy implementation.
• Manage the day-to-day HR operation of 2 manufacturing facilities of 99 exempt and 300 non-exempt professional employees.
• Coordinated multiple Reduction-In-Forces for my facility of both exempt and non-exempt personnel; dealing with the associated HR issues and aftermath.
• Participated with the purchase of Ciena and was than responsible for the facility.
BRUNING PAINT COMPANY (January 1992 – February 2001)
Corporate Human Resource Manager (1994 – 2001)
• Acted as temporary Human Resources Director while incumbent on leave (8 months).
• Supervised Payroll/Human Resources assistant.
• Responsibility for recruitment expanded to include office personnel.
• Serve as primary contact for newly acquired company for all personnel, payroll and human resource issues.
• Managed all unemployment claims including acting as company representative at unemployment hearings.
• Involved in negotiation and determination of new health insurance programs and telecommunications systems.
• Assisted company employees with pension plan benefit requests.
• Coordinated plans for annual company outing.
• Served as custodian for company season tickets to Baltimore Orioles.
• Responsible for all Employee Relations issues.
Assistant Human Resource Manager (1992 – 1994)
• Administered health, dental, and life insurance programs for 467 employees.
• Maintained employee insurance records to include notifying employee of changes, rights, and options.
• Coordinated COBRA compliance and maintained record of participants.
• Administered and maintained 401(k) admission information and quarterly statement reports.
• Administered the Disability Insurance Program including performing annual payroll audit for deducted amounts
• Processed all employee worker compensation claims and maintained OSHA log.
• Responsible for recruiting of all warehouse and production employees.
• Served as Fleet Administrator to include record maintenance, accident claims, and ordering and selling of company cars.
• Responsible to administer weekly payroll for plant and office personnel.
• Coordinated all telecommunication services for main facility and auxiliary locations including outside sales force.
EDUCATION PATTERSON HIGH SCHOOL, Graduated 1986
Business Curriculum
HARFORD COMMUNITY COLLEGE, 2003 to 2004
SOCIETY FOR HUMAN RESOURCE MANAGEMENT
Member, 2000
SUSQUEHANNA HUMAN RESOURCE ASSOCIATION
Member, 2002
CHESAPEAKE HUMAN RESOURCES ASSOCIATION
Member, 2003
HARFORD COMMUNITY COLLEGE,
Fundamentals of Management Development – PHR Certification of completion
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