Engineer High School
Resume:
CURRICULAM VITAE
K.SANTHOSH KUMAR
Sri Kodandaram Nagar, Email id : qdn909@r.postjobfree.com
P&T Colony,
Dilshuknagar, Contact No : +91-996******* (M)
Hyderabad-500060. 040-******** (R)
CAREER OBJECTIVE :
To be associated with an organization that gives me a chance to enhance my skills and provides scope for my growth.
ACADEMIC CREDENTIALS :
Name of the Course Name of the College Year of Passing Percentage
B.TECH (C.S.E) Sri Indu College Of Engineering and Technology,
Ibrahminpatnam,Hyderabad. 2010 63.17%
Intermediate Sri Chaitanya Junior College,
Board Of Intermediate, Hyderabad. 2006 84%
S.S.C Sri Sai Grammar High School,
Dilshuknagar,Hyderabad. 2004 70%
TECHNICAL PROFILE :
Programming Language : C and .Net
Database : SQL Server
Operating Systems : Windows, Linux
Web Technology : HTML
Monitoring Tools : Netcool, Nagios, Zabbix, Gomez, Red Alert, and MRTG.
Ticketing Tools : JIRA, Request Tracker, PITS and Phantom.
Load Balancers : BigIP (F5) and Net scalar (Citrix).
Chat Clients : XChat, Trillian and mIRC.
Remote Clients : Putty.
PERSONAL SKILL :
• Zeal to learn new things.
• Self confidence,Hard working in nature.
• Good analytical and logical skills.
• Good communication skills.
ACHIEVEMENTS :
• Had been one of the “Active member” in organizing technical fest held in my college.
• Given paper presentation on “Mobile Computing” in CVR Engineering college.
• Supporting for “United Nations Biodivercity Conference” as a Network Engineer.
WORK EXPERIENCE :
Current Experience
Organization : United Online Software Development (India) Pvt. Ltd.
Position : Trainee - Systems Engineer
Period : Sep 2011 – Sep 2012
Past Experience
Organization : I Networks, Habsiguda
Position : NOC Engineer
Period : April 2011 – September 2011
Total Experience
Over 1.6 years of experience in IT Industry.
Roles and Responsibilities:
• Monitoring the entire UOL production environment and infrastructure to ensure its functioning without any issues.
• Monitoring various FTD (www.ftd.com, www.interflora.co.uk) services
• Primary troubleshooting for entire UOL environment.
• Monitoring various Mega Web Services using the below tools:
o Netcool
o Nagios
• Act as primary point-of-contact for all production issues, Telco providers, CRM/Sutherland, MWS issues and for third party vendors.
• Enabling and disabling the servers behind the load balancer as per the request ticket opened from other teams.
• Changing the status of the server (live, down, ready, sick, setup and standby) as per the request ticket opened from other teams.
• Creating and updating tickets via Production Issue Tracking System (PITS), Request Tracker (RT) and JIRA tools.
• Tracking of CMR’s via phantom tool.
• Examining and follow happenings in the mIRC chat channels like (#netops, #swat as per the request from other teams.
• Sending out the important reports Daily-Ops and CTO.
• Opening Hands on Ticket with the support providers Equinix and Marquisnet Data Centers after confirming with particular team.
• Identifying false alerts that come to Netcool and get them fixed.
• Updating NOC documentation via Twiki regularly and make sure that documentation is up to date.
• Monitoring of United Online Production services using the below tools:
o Netcool
o NOC Monitoring Status Page, services checked
o MUA
o MRTG graphs.
o TOMS
o KOZMO
• Monitoring various Memory Lane Production services and different processes running on them using the below tools:
o Zabbix
o Gomez
PERSONAL DETAILS:
NAME : K Santhosh Kumar
FATHER NAME : K. Shankar Rao
DATE OF BIRTH : October 23rd,1988
GENDER : Male
NATIONALITY : Indian
MARITAL STATUS : Single
LANGUAGES KHOWN : English,Telugu,Hindi
HOBBIES : Playing cricket,Listing to music and Net surfing
.
DECLARATION :
I here by declare that the above written particulars are true to the best of my knowledge and belief.
Date :
Place : (K SANTHOSH)
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