Manager Air Force

Larry David Marsh

**** ******* **** ***** ********, OH 45005

Mobile: 618-***-****

Office: 314-***-****

Email: *****.*****@*****.***

SUMMARY OF QUALIFICATIONS

- Active Top Secret/SCI clearance adjudicated 07/2008 remains active with a continued Air Force Reserve commitment

- 10+ years of Air Force active duty military experience in 24/7 call center operations environment with over 8 years in management of training programs

- Recognized in front of peers during senior-level inspection results for program management to include management of operations in multiple diverse overseas assignments

- Instructed and supervised 50+ monthly training seminars during Air Force and quarterly seminars as a Wellness Program manager

- 2 year in data analyst position with Microsoft Office, Remedy, PeopleSoft and SharePoint

WORK EXPERIENCE

Employer: Accenture Project: Human Capital Management

Role: Wellness Analyst & Fitness Instructor Location: St. Louis

Dates: 03/2010 – 01/2012 Supervisor: Kristen Rodgers

- Managed Wellness Program for over 3,000 employees in St. Louis area using PeopleSoft Oracle Database

- Scheduled monthly fitness classes, challenges, and quarterly seminars for client members; provided instruction for seminars along with video teleconferences to other sites

- Selected to instruct wellness seminars based on communication skills to senior executives within Intelligence community

Employer: Air Force Reserve Command

Role: Alternate Training Manager Location: Scott AFB, IL

Dates: 05/2010 – Present Supervisor: Rachael Whitlow

- Creates and establishes IT issues using Access and Excel; provides updates to status of ticket

- Received crisis incidents and issues from outside agencies; prioritized trouble issues

- Selected as lead facilitator during 2012 monthly new hire weekends; provides mission essential presentations and coordinates with local agencies to ensure orientations are successful

- Supervises and provides feedback counseling to personnel in initial, refresher, or upgrade training

- Selected to serve additional weekends at remote off-site locations for Yellow Ribbon Event as facilitator during weekend long off-site event for members deploying, returning from deployment, and their families; ensure presentations software is available throughout entire event

- Key coordinator for base Commander (Senior VP); reported status updates to IT related issues

Employer: Department of the Air Force

Role: Alternate Operations Manager Location: Ghedi Air base, Italy

Dates: 09/2009 – 04/2010 Supervisor: Nikole Bacon

- Training program noted 'strength' by surety inspection during 2008 high level Air Force assets visit

- Reviewed with security manager and monitored security clearance status of active duty work center members

- Substantially improved localized work center training plan by adding 1,100 unit specialized sub tasks that reduced training certification

- Instructed monthly training seminars to government employees providing refresher annual required recurring training

- Developed realistic scenarios in a mock training environment; provided constructive feedback

- Led work center as Alternate Operations Manager during primary manager leave of absence, TDY’s or as needed; ensured uninterrupted mission success in 24/7 manpower operation

- Aided in work schedule creation of employees, new-hire in-processing and orientation, and day to day operations of personnel; reported any conflicts to senior leadership as needed

- Developed training required to help members understand basic Information Technology programs necessary to accomplish daily task

- Selected as an Air Force team member to support a 5 person process improvement team out of 130 individuals; created solutions and corrected discrepancies noted from Surety Inspection

Employer: Department of the Air Force

Role: Training Manager Location: Incirlik Air Base, Turkey

Dates: 09/2006 – 09/2008 Supervisor: Gary Beck

Awards: Air Force Commendation Medal, Air Mobility Squadron Non-commissioned Officer of the Quarter Award recipient

- Stellar; training program received 'Excellent' rating by Air Force Air Mobility Command/Inspector General; contributed to 2008 Air Mobility Control Center (AMCC) of the year

- Conducted self-inspections of facility security and training program; corrected inspection write-ups and improved process

- Processed change request related directly to the management of the training program that included training criteria, processes, and implementations of new unit training programs

- Flawless; provided IG inspection walk-through of AMCC unit training program; recognized in front of peers by HQ AMC/Inspector General team chief

- Responsible for all training program deliverables there were required and managed on behalf of Flight Commander the budget allotted for the training program to ensure members were provided with necessary training tools to remain proficient in career

- Developed and monitored certification program for 13+ work center personnel that spanned 90 days to become certified in all required duties

- Evaluated performance and proficiency through multiple created scenarios and evaluations that exceeded Air Mobility Command (AMC) standards

Employer: Department of the Air Force

Role: Training Manager Location: Rota NAS, Spain

Dates: 09/2002 – 09/2006 Supervisor: Carl Christner

Award: Air Force Commendation Medal

- Managed training program during 2004 Air Mobility Command En-route readiness inspection contributing towards an 'Excellent' rating and teamwork award recognition

- Consistently outperformed peers and superiors; only E-5 selected in the Air Force to attend an Advanced Air Mobility Operations Course for leaders

- Developed checklist for operations that were both basic for all employees to use throughout the day along with checklist used to expedite notifications to save lives in critical situations

- Successfully managed over 3,000 transient aircrews and coordinated the billeting, transportation, and alert of all en-route crews requiring crew rest

- Disseminated numerous critical reports to internal, command, and senior Air Force leadership along with the National Military Command Center

EDUCATION AND TRAINING

University of Phoenix B.S., Communications

Community College of the Air Force A.A. Information Systems Technology

University of Phoenix A.A., General Studies, University of Phoenix

Training Managers Course (Air Mobility Command and United States Armed Forces in Europe),

64 hours, U.S. Air Force

Communications Specialist Expert, 720 hours, U.S. Air Force

Mid-level Leadership Course, 184 hours

Air Force Trainer’s Course

REFERENCES

Name Relationship/Company Contact #

Rachael Whitlow Supervisor Air Force Reserve Command 618-***-****

Kristen Rodgers Supervisor Accenture 571-***-****

William Bassett Superintendent Air Force Reserve Command 618-***-****

Nikole Bacon Operations Manager, Dept. of the Air Force 727-***-****

Allison Hickey Project Manager, VA Under Secretary of Benefits

Contact this candidate