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Quality Control Manager

encino, CA, 91316
August 16, 2012

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Zora Safaee **** Woodley Avenue, Unit ***, Encino, CA 91436



Dedicated and skilled business professional. Self motivated, a strategic thinker, creative, focused and enthusiastic commitment to producing high quality work. Excellent in resolving issues proven to increase efficiency and customer satisfaction.

Proficient in both Mac & PC environments with advanced skills in Adobe

Creative Suite (InDesign, Illustrator, Photoshop), Quark Express, Microsoft

Word, Excel, and QuickBooks.

Professional Z Graphix 818/990-8990

Background Production Manager ... 2000-Present

Responsible for coordinating the production line and supervising a team of 5 designers and pressmen. Coordinate print schedule and assignment of work for timely completion of the projects. Daily quality control & press check to ensure the accuracy. Guide workflow, manage daily reports to reduce inaccuracies and inventory tracking which helped drive enhanced performance and significant increase in customer satisfaction.

Decreased office expenditure by implementing needed controls on ordering stocks and supplies, source the necessary and most cost-effective materials. Select the appropriate suppliers and vendors, negotiate costing, and build relationships that resulted in improved service at a reduced cost. Secure bids and provide estimates. Handle daily charges and proper billing of completed projects.

ZAX Unlimited Design & Printing 818/789-8789

Senior Graphic Designer/Supervisor ... 1985-2000

Supervised team of designers, oversaw vendors and suppliers to take projects from design through production. Revitalized an under performing department. Identified root causes of problems and implemented resolutions. Improved both inter-departmental relationships and customers, created a supportive team environment, which resulted in enhanced employee performance and helped build a motivated work force. Responsible for coordinating design team with print schedule, production and pressmen and assigning work for timely completion of the projects. Guided and managed the workflow on daily basis. Maintained all facets of design team function to ensure performance standards. Provided technical input and advice on print projects as required. Advised on most suitable materials, vendors and suppliers. Reviewed samples for quality selection.

Encino Flowers

Marketing Consultant ...1990-2005

Developed a good understanding of the client’s business and industry sector, which provided business advantage to the client. Planned marketing campaign and deployed best practice solutions that aligned with client’s business goal. Improved the response rate of direct marketing campaign and consequently increased sales by educating staff and choosing right vendors. Designed and produced marketing material. Executed Direct Mail program.

Education BA in Architecture from University of Washington - Seattle, WA

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