Administrative Assistant Medical

_________________ Michelle Stevison __________________

*** ******* **. ****** ** 27501

(T) 919- 639-2154 (C) 919-***-**** (E) *********@****.***

Career Overview ________________________________________________________________________

Committed and motivated Medical Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Microsoft computer skills; ability to work independently or as part of a team to meet project deadlines; with a high level of adaptability.

Skills Highlights _________________________________________________________________________

• Above average typing skills, MS Word, Excel

• Excellent Customer Services Skills

• Knowledge of general office equipment: fax, multi-line phone system, copier

• Energetic, Determined, Goal-Oriented, Team player with a positive attitude

• Reliable, Self-Reliant and Dependable.

• 5 Years experience with a child with ADHD

Core Accomplishments ________________________________________________________________________

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration

Performed administration tasks such as filing, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Scheduling

Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

Patient Charting

Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.

Professional Experience __________________________________________________________________

02/2007- 08/2007 Administrative Assistant Mann ENT Cary NC 919-***-****

Opened the office in the morning. Prepared coffee and pulled all messages off the voice mail. Updated patient accounts and information on a daily basis. Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes. Located, checked in and pulled medical records for appointments and incomplete patient charts. Handled, processed and distributed confidential patient information. Obtained payments on accounts. Preformed end of day money count and closed the office for the night.

Education ______________________________________________________________________________

01/2006 GED Wake Tech Garner, NC

05/2006 – 09/2006 Health Services Information Specialist Tech Skills Raleigh, NC

03/2011- Medical Assistant Kaplan Univerisity

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