Applying for Job Posting - Resume Attached

**** ***** ****** ***. * Phone: 509-***-****

Cheney, WA 99004 E-mail: teddybears *****@***.***

Debra Alexa

Objective To obtain an entry-level position to advance within the company by improving my job skills through job training and experience

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Education 1990-1992 Spokane Community College Spokane, WA

Offset Printing - A.A.S Degree

• All Stages of design and layout: thumbnails, dip art, mark-ups, proofs, typesetting, desktop publishing using a Macintosh computer, hot-type using the Ludlow machine, cold-type lithography.

• All stages of camera work: making and developing negatives, dubbing negatives, shrinking, enlarging, four-color process, half-tones, duo-tones, using rubylith and mylar for each color, using screen filters, mechanical stripping negatives, making metal and paper plates for brochures, business cards, letters, envelopes, books with multiple signatures, one to four-color process.

• All stages of press work: operated one-color and two-color presses, printed NCR (multiple sets: from 2 copy sets to 7 copy sets), envelopes, business cards, one to four-color jobs.

• All stages of bindery: using a folding machine and hand folding, machine and hand collating, cutting/trimming, gluing (tablets, NCR) gluing perfect bound books, machine-stapling brochures with a Bostitch stapler, spiral bound books, embossing, die-cutting, scoring, one-hole drill press.

2002-2004 Spokane Community College Spokane, WA Computer user

• Microsoft Office XP Professional 2002 Version: Word, Excel, Access, PowerPoint

• Keyboarding, Managing files and folders, saved files by various means

• Document processing, E-mail with Attachments, Internet Surfing

• English 101 and Grammar

• Basic Accounting, Business Math with I 0-key calculators

• Business Student Prep

Employment City Hall — Records and Reprographics Spokane, WA

Summer Office Aid: Make copies of documents on a copy machine, research data on microfiche films, make copies of blueprints, assisted customers with orders, answered phones, delivered orders within the building.

Waste Management: Spokane, WA Office Assistant

Answer phones, customer service, data entry, computer work, front counter work, print out and file reports. Limited duties do to only doing summer vacation fill-in tasks as needed.

Summer job only.

West Corporation: Spokane, WA Customer Service Representative

Answered 100+ phone calls in an 8 hour day in a fast paced environment, gathered and provided information quickly and efficiently in order to assist customers with their needs, follow through on assignments and customer questions, maintained customer accounts, made sales, saved accounts, computer work with the Black Wolf, DDAD, TCS, TYSYS, ADE, BI programs in a call center.

Retail Associate: Assisted customers with locating merchandise within the store and on the phone, kept my department neat and clean, cashier, stocked shelves, assisted customers with loading and carry out of large items, priced items, set up displays, re-set new modules with the seasonal changes of merchandise, used a hand-held computer and portable printer to price items and find prices for customers; other duties as assigned by management.

Volunteer experience

Homemaker: Cook, housekeeper, organized household, meal planner, nutritionalist, bookkeeper, personal secretary, accountant, filed paperwork, record keeper, child care, scheduled and kept appointments, taxi service, caregiver, multi-tasking, detail oriented.

Clothing Bank Secretary / Vice-President: helped sort, clean, and organize clothing bank donations, made home made quilts, assisted customers with finding what they needed, kept records, filed quarterly reports to the church conference.

Food Bank: Sorted, cleaned, organized, put food donations away, assisted other paying food bank clients, loaded food into the clients vehicles, assisted with making up food baskets, helped prepare, cook and serve food in soup kitchen, organized food pantry, washed dishes. I assisted in the office with the phones, clients, filing, faxing, and cleaning.

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