receptionist,cashier,data entry,customer service

Anga L. Singleton

*** ** ******** ** ******** NC 27205

home 336-***-****) cell336-***-****)

Work History

Stuart-Bowmn Auto Centre

April 2006 tO OCTOBER 2008

Cashier to service dept and operate a 14 line phone system and inter data into

computer system. Total out at end of day the work orders and money drawer.

Do filing for service dept and parts dept.

J.P.Thomas Inc.1191 Hwy 64 W.Asheboro NC

February 2002 to August 2005

I waited on customers,found out their complaints and then gave the repair orders to the

techs and then the techs would check out the vechicle and get back with me and I would find

the parts and get up a estimate and call the customer and go over the problem and explain

what it would take to correct it and the estimate also. I had 6 techs that I had under me

Asheboro Ford,Lincoln,Mercury,1602 E.Dixie Dr.

Asheboro NC

September 1998 to February 2002

I waited on customers and found out their complaints on their vechicls either it be warranty

or customer pay and gave them a estimate if it was customer pay. Went to Ford schooling

that had to be done to be certified to work for Ford.

Williams Lincoln Mercury Jeep Eagle

3485Commerce Dr. Franklin,Ohio

April 1996 to August 1998

Responsible for customer service for vechicle repairs.I seek approval for customer repairs,

sale the repairs to the customer as well as maintaining and assigning the work orders. All

work orders need to be flagged for commission. Warranty work is maintained and flagged as

well. Excellent communication skills with workers as well as customers.

Middletown Ford 1750 N. Verity Parkway Middletown,Ohio

April 1995 to April 1996

In Charge of maintaining the service department. Close customer relations a must. Handle

customer complaints and customer relations. Write up all customer vechicles for regular

service and warranty work. Assign all jobs to techs. Flag all work completed. Maintain and

run service department as needed.

Hardert's Inc. 8300 Colerain Ave. Cincinnati, Ohio

February 1991 to April 1995

Responsible for customer service,complaints and approvals on automotive repairs. Also

responsible for maintaining and assiging work orders,ordering parts,collecting money

scheduling,flagging of commission and answering a multi-line phone system. Interact

with the County officers in the towing of vechicles. Manage office in the absence of owner.

American Standard Inc. Rt. 23 Paintsville,Ky.

January 1990 to January 1991

Assembly worker.I was responsible for assembling plumbing fixtures.

Wal-Mart Inc. Rt. 23 Paintsville, Ky.

August 1988 to December 1989

Responsible for receiving trucks for scanning of merchandise before it went on the sales

floor to be sold.Promoted to Manager in the electronics dept.

Pelphreys Auto Sales Rt 23 Paintsville, Ky.

May 1978 to December 1985

Responsible for ordering of parts,purchase orders of automobiles sold,titles,registration

and licensing of automobiles.

Collins Trucking Wittensville, Ky.

July 1977 to June 1988

Responsible for payroll,accounts payable,quarterly taxes ,state,federal and fuel taxes and

transportation of parts.

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