Sales Customer Service

Location:

Racine, WI, 53403

Salary:

Negotiable

Posted:

January 15, 2011

Contact this candidate

Resume:

Deborah Clevenger Haag Resume

________________________________________

**** **** **** *****

Racine, WI 53403

262-***-****

qcviec@r.postjobfree.com

Objective

To be an indispensible part of a team in an administrative position that will utilize my education, office skills and managerial experience.

Skills

• Pleasant personality with excellent analytical, organizational, verbal and written communication skills.

• Dependable, motivated, self-starter. Works well with others, needing little or no supervision.

• Strong computer skills with knowledge of all Windows operating systems, Microsoft Office (including Word, Excel, Outlook, & Publisher), Adobe, QuickBooks, & FileMaker.

Employment Experience

9/2005 – 10/2010 Office Manager

Sunbelt Business Advisors, Schaumburg, IL

• Offered administrative and technical support for the Company President and office staff.

• Maintained office network computer system along with all office computer equipment and software.

• Supported management and sales staff, assisting with sales and major marketing projects.

• Performed daily clerical functions: Responsible for client reception and greeting in-bound calls, typing office documents and correspondence, preparing marketing packages, weekly listing and sales reports, filing, and various client services.

• Processed accounts payable, accounts receivable, commission pay and payroll time sheets.

• Responsible for managing all company bookkeeping, banking, preparing Profit & Loss Statements and annual 1099’s for the company’s 20+ Independent Contractors.

8/1995 – 6/2005 Owner/Operator

Multimedia Printing & Awards, Pocahontas, AR

• Providing printing, copying, desktop publishing services, graphic design, trophies, plaques and engraving services to the local general public.

• Duties included all levels of customer service, desktop publishing, bookkeeping, payroll, billing, accounts receivable, accounts payable, hardware & software management and all other aspects of small business management.

12/1989 – 7/1995 Stay @ Home Mother (w/ 2 pre-school children)

9/1985 – 12/1989 Regional Video Sales Coordinator

MCA Home Video / Universal Studios, Las Colinas, TX

• Providing administrative support for the Regional Director of Sales and all Regional Sales Associates.

• Performed daily clerical functions: phones, typing written communications, filing, processing orders and preparing sales reports.

• Responsible for coordinating private screenings and planning promotional events.

Education

1981-1985

Harding University, Searcy, AR

• Middle Level Education English/Language Arts/ Social Science (MLES)

• Business Management

References