Medical Manager
Resume:
Suzette Gregory
*******@*****.***
Objective: To obtain a fulfilling position in an established, fast paced healthcare environment with room for growth and advancement that will utilize my knowledge and
skills to their fullest potential.
Skills:
* Excellent organizational procedures * Healthcare ethics integrity
* Strong patient relations * Multi-tasked
* HIPPA /OSHA Compliant * Process incoming and outgoing mail
* Daily billing, CPT/ICD-9 coding * Maintain a user friendly filing system
* Outstanding telephone etiquette * Filing, coping, faxing, scanning
* Appointment scheduling * Eagerness to learn
* Patient chart preparation and maintenance * CPR certified, to be updated soon
Computer:
Brightree DME Billing Software, OPIE Practice Management Software, Zirmed, Navinet, Internet Explorer, Email, Microsoft Office, QuickBooks
Experience:
Medical Billing-Insurance Specialist/
Orthotic Fitter Avenue Medical Dover, Delaware March ’11 – August '11
Prepare clean claims for submission to insurance companies; post daily insurance payments, with secondary, tertiary and patient account follow up; contact insurance
companies about denied claims; collect correct information as needed for denied, partial paid claims; post daily patient payments; send out patient responsibility
statements; patient financial counseling; obtain/verify patient insurance information, obtain authorizations/predeterminations; fill medical records request; put in place the
practice of collecting copays, coinsurances, deductibles and obtaining Medicare ABNs and proper documentation; contact medical/attorney offices to obtain certain patient
information as needed; create new office documents, maintain an organized and user friendly filing system and other various office duties. As an Orthotic Fitter I evaluate
patients, including a short medical history, measure, fit and deliver a Custom Fit Off the Shelf orthotic appliance in accordance to a physician’s prescription.
OA/Orthotic Fitter Independence P & O Dover, Delaware February ’09 – February ‘11
My duties included but not limited to the following: Overseeing all front desk duties, maintaining a full schedule for the Practitioners, scheduling them for home/hospital
visits, ordering/inventorying office and clinic supplies, obtaining/verifying patient insurance information, obtaining authorizations/predeterminations, scheduling patient
evaluations/follow ups, scheduling physical therapy for prosthetic patients, keeping on track with non-compliant patients, filling medical records request, daily billing and
ICD-9 coding, collecting co-pays, co-insurances, deductibles and obtaining Medicare ABNs, contacting medical/attorney offices to obtain certain patient information as
needed, creating new office documents, maintain an organized and user friendly filing system and other various office duties, organizing group activities for our prosthetic
patients outside of the office; As a Orthotic Fitter I evaluated patients , including a short medical history, measuring , fitting and delivering a Custom Fit Off the Shelf orthotic
appliance in accordance to a physician’s prescription.
OA/Orthotic Fitter Hanger P & O Newark, Delaware August ‘05 – February’09
My duties included but not limited to the following: Overseeing all front desk duties, maintaining a full schedule for the Practice Manager, scheduling him for home/hospital
visits with patients, ordering/inventorying office and clinic supplies, obtaining/verifying patient and insurance information, scheduling patients appointments with our office,
keeping on track with non-compliant patients, medical records request, daily billing and coding, contacting other medical/attorney offices to obtain certain patient
information, creating new office documents, maintain an organized and user friendly filing system and other various office duties.
Office Manager/
Chiropractic Assistant Dover Pain Center Dover, Delaware February ‘05 – August ‘05
My duties include but not limited to the following: Overseeing all front desk duties, maintaining a full schedule for the Chiropractor, scheduling him to visit and/or arrange
lunch meetings with referring physicians and attorneys, ordering/inventorying office and clinic supplies, obtaining/verifying patient and insurance information, scheduling
patients appointments with our office and consulting doctors, keeping on track with non-compliant patients and with their appointment with referring physicians, medical
records request, daily billing and coding, contacting other medical/attorney offices to obtain certain patient information, creating new office documents, maintain an
organized and user friendly filing system, marketing for the two local offices, set up patients on or with the following: moist heat, ice, ESU, traction and supervise exercising,
among other various office duties.
Office Manager/
Physical Therapy Aide Blue Hen P.T. Wilmington, Delaware March ’04 – February’05
My duties include but not limited to the following: Overseeing all front desk duties, maintain a full schedule for the Chiropractor, scheduling him to visit and/or set up lunch
meetings with referring physicians and attorneys, ordering clinic and office supplies, taking patient information, scheduling patients appointments with our office and
consulting physicians, keeping on track with non-compliant patient, verifying insurance, obtain pre-certs and/or authorizations from various insurance companies, sending
medical records to requesting parties, daily billing including CPT/ICD-9 coding, contacting physicians’ offices for certain patient information, creating new office documents,
chart organization, help set up patients on moist heat, ice, ESU, traction, performing ultrasounds, and/or supervising exercises, laundry and other various office duties.
Front Desk Receptionist / ENT & Facial Plastic Surgery / Dover, Delaware / March 1999 – May 2001
Front Desk Receptionist / Dynamic Physical Therapy Bear, Delaware / August 1997 – March 1999
Suzette Gregory
suzgreg @ gmail . com
Education-Internship-Training:
Delaware Technical and Community College
● Medical Billing and Coding Certificate Course
● Medical Terminology Allied Health Course
● Physical Therapy Aide
● Medical Math
● Anatomy and Physiology
Barker Physical Therapy
Kent General Hospital
Internship
● Ascertain general office rules and protocols
● Exposed to different insurances, Verified patient insurance
● Scheduled patients and collected co-pays
● Communicated with other physicians’ offices
Certificates of Achievement / Completion
● Truform OTC - Graduate Orthotic Fitter
● Acor - Footwear Training Course
● Trulife – Bra and Breast Form Fitting, *ABC 6.5 Credits
● Hanger – Bloodborne Pathogens Training
● Hanger - HIPPA Privacy Rule
● Hanger – PCC Administrative Compliance Training
● Hanger – Clinical Administrative Compliance Training
● Hanger – Practitioner Compliance Training
● Hanger – General and Anatomical O & P Terminology, *ABC .75 Credit
● Hanger – Specific Terminology for O & P, *ABC .5 Credit
● Hanger – Ethics in Coding, *ABC .5 Credit
● Hanger – Coding for Orthotics, *ABC 1 Credit
● Hanger – Coding A-Z’s of TLSOs, *ABC 1 Credit
● Hanger – Effectiveness of Clinical Documentation
● Hanger – Clinical Documentation: S.O.A.P. Notes and Medicare Documentation Requirements, *ABC 1 Credit
● Hanger – Orthotic Encounter Form Documentation
● Hanger – Basic Orthotics, *ABC 1 Credit
*ABC- The American Board for Certification in Orthotics, Prosthetics & Pedorthics
References and Letter of Recommendation available on request
Contact this candidate