Customer Assistant

Vivian V. Nguyen

*** ******* ***.,***. # *

Los Gatos, CA 95032

Home: 408-***-****

E-mail: qcnf95@r.postjobfree.com

OBJECTIVE: Seeking a position: Customer Services , Bank Teller, Office Assistant, Accountant, Bookkeeping Clerk with career potential and opportunity for advancement.

SKILLS: . Customers Services/ Bank Teller

Microsoft Office 2000: Word, Excel, Access, Power Point,

Filing, Written Communication.

Bilingual Vietnamese/English

EDUCATION:

5/98-5/01: Evergreen Valley College San Jose, CA

A.S Degree Business Information System

Coursework includes:

_ Accounting/Bookkeeping Certificate. _ Office Assistant Certificate

_ Computer information Certificate - Specialization in Workforce Skills Certificate

EMPLOYMENT:

05/06-11/10: Bank Teller Cathay Bank, San Jose

Processed transactions deposit/withdraw, night drop deposit, loan payment, tax payment, credit card cash advances.

Helped customers complete the wire transfer form, safe deposit box.

Handled cash received follow the procedure. CTR/Ml completion. Prepare Bank work bag for Pick Up

Performed routine office and clerical duties.-Sold Bank products: cashier checks, travelers checks, saving bonds...

Place Stop payments, Special Intructions, and deposit holds

Performs other duties as assigned.

01/06-05/06: Account Payable/Receivable D & T WHOLE FOOD, Santa Clara

Verified the proof of purchases or orders, Issued the payment checks

Received and handled cash and recorded daily customer’s payments

Balanced cash, handled ledge books, and banks statements

04/03-01/06 Sale Association Macy’s Eastridge, San Jose

Greeted, thanked customers, suggested the sales.

Handling customer transactions and layaway.

Processing, markdown, help fifting room

Handled the cashes & turned it in when closing

10/01 to 4/03: Receptionist & Customer Services Vietnam Daily News, San Jose

Data Entry, Accounts Receivable

Answered phones, received classified customer’s orders.

Corresponded with customers, input new accounts, insertion orders into computer

Confirmed or canceled advertising’s orders and handled general administrative duties, such as filing, faxing, copying and mailing.

Received payments and check invoices, maintained ledger book and computer record of bank deposits

Posted billing and ran various invoices for member and non-member

8/99 to 05/01: CustomerServices/WorkExperience Computer Lab/Evergreen Valley College

Tutor in the computer lab to help students in Microsoft Office 2000.

Assisted students log in - out time/ complete the form to check in - out the books

Performs other duties as assigned.

5/95 to 8/99: Accountant Clerk Tran Dac Jewelry, San Jose.

Accounts Payable/Accounts Receivable/Payroll

Front desk/ customer services.

Update purchase and daily sale receipts/ Report purchase and sale.

Maintained ledger books and record of bank deposits.

Bank statements/ Payroll.

REFERENCE: AVAILABLE UPON REQUEST

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