Customer Service High School

JAMES C JACKSON

***** ******* ***. ******* ** *8239 313-***-**** ************@*****.***

Professional Driver

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Proven track record with continued success in all driving experiences CDL class B with NPS endorsement

Extensive background in Personal and Professional driving. Excellent ability to maintain daily delivery schedules to meet customer expectations. Proven ability to provide safe and reliable transportation services to an organization that believes in excellence.

FOCUSED SPECIALTIES

● Multi-Passenger Driving Capabilities ● Proficient in directional map reading and understanding ● Excellent ability to recognize vehicle maintenance

● Excellent Customer Service Standards ● Excellent Driving Record ● Able to accurately report and record activity

PROFESSIONAL EXPERIENCE

CVS Transportation – Southfield MI 03/2011-Present

Driver

Responsible for transporting patients and people to non-emergency appointments, Physical Therapy, and Dialysis appointments as needed. Successfully worked with customers to assure on time delivery to all scheduled appointments resulting in allowing people that have no transportation access to services.

Quency & Aaron Transportation – Detroit MI 09/2002-03/2011

Receptionist/Transporter

Demonstrated proficiencies in telephone and front desk reception within a high volume environment.

Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolved customer issues with expediency.

Transported clients to non-emergency appointments, scheduled appointments and dispatched accordingly.

Comcast – Sterling Heights MI 09/00-08/02

Mail Clerk

Sorting and stamping all mail

Delivery of mail to internal employees and other company locations within Michigan

Ordered office supplies and kept inventory of all supplies

Senior Citizens Council Augusta GA 03/97-08/00

Receptionist and Delivery Driver

Answered multiple phone lines, handled multifaceted clerical tasks such as data entry, filing, and records management

Delivered and set up meals to senior citizens

Performed Weekly assessments on clients

EDUCATION

Hancock Central High School Diploma Achieved

Savannah State University Criminal Justice

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