Project Manager Management

CHAD BOYETT

**** ** **** ***, ******* Creek, Fl. 33073 • 352-***-**** • ***********@*****.***

QUALIFICATIONS FOR PROJECT MANAGER

IT Project Manager with over twelve years of experience in all aspects of the software development lifecycle. Oversight of the development of business and technical requirements, system design, system development, QA testing, deployment, data modeling, process modeling, and support transition. Workflow prioritization and the development of procedures, protocols, systems and controls critical to meeting project milestones.

PROFESSIONAL HISTORY

SIEMENS IT SOLUTIONS

Sr. Business Analyst…………………………………………………………………June 09 to Present

Crucial member of the international Data Center virtualization project for all Siemens business units including Energy, Industry and Automation. Work directly with key technology leaders within each business unit to assess, analyze, and gather application requirements needed for server migration reducing costs and improving flexibility. Identify and document essential system dependencies used by technical architects for determining server applicability. Identified and documents system deficiencies and recommends solutions as needed.

HEALTH FORMULA INC

Project Manager……………………………………………………………………..……….2007 to 2008

Managed the development and implementation of company’s health and beauty supply product web sites. Prepared and maintained project plans and developed – managed project budgets. Tracked and reported project progress. Documented, obtained approval and tracked all changes to project parameters. Managed trade offs between scope, quality, time and cost. Ensured all project requirements and objectives were properly documented. Identified and documented project risk.

HOPS INTERNATIONAL (TRAP SYSTEMS)

Project Manager……………………………………………………………………………2006 to 2007

Utilized Rational (RUP) waterfall development lifecycles to manage each new development plan. Business Analysis Duties include: Gather & document business requirements, write specifications, research business rules, manage the development work schedule, and coordinating the design, development and implementation of our products. Work with QA team to ensure quality of software releases, QA testing web enabled features of our solution and case testing software. Perform gap analysis as required, build service level agreement as needed to improve communication and product delivery, set-up & facilitate client user acceptance tests, document all bug and enhancement requests and provide technical documentation as needed.

CLEAR CHANNEL WORLWIDE (RADIO DIVISION)

Sr. Business Analyst………………………………………………………………………..2004 to 2006

Analyzed enterprise business systems & other business functions in order to develop new / modified information processing systems for better sale leads. Implemented software and inter-office service level agreements as needed to improve communication between the different business offices. Gathered and prepared business requirements as needed for “internal” software applications to help build client sales and marketing presentations, etc. Prepared weekly, monthly and quarterly budgets produced billing projections and forecasts and built and implemented the action plans to meet these budgets.

INTERMARK GROUP

Project Manager……………………………………………………………………..……2003 to 2004

Managed a team of approximately 9 business and technical analysts, software programmers and technical writers that created and supported all of the interactive web sites and customer information applications for JM Families - “South East Toyota” Sales division and PMO office. Created, maintained and managed all team resource schedules, production calendars, scope documents, and project plans via the four phases of Rational Unified Process. Prepared monthly and quarterly budget / billing projections and forecasts and met quarterly billing quotas 100%. Created site maps and user interface documents as required. Performed RISK analysis and built contingency plans accordingly. Partnered with the customer to identify new product needs, led JAD sessions to gather and create conceptual business requirements for development and tracked all processes to ensure requirements are transitioned and executed by project team. Identified and resolved all project issues and risks, including tracking, escalation and mitigation. Performed web tracking on a daily basis to monitor the dashboard metrics’ success.

AT&T WIRELESS SERVICES

Project Team Manager ……………………..……………………………………………...1993 to 2003

Oversaw the diverse application portfolio consisting of more than 12 risk management systems and our fraud data warehouse. Facilitated major systems development and implementation utilizing the fouSoftware Development Framework (SDF), quality control, and project management processes; creating and managing the detailed project plans for each project (small, medium and large). Evaluated the impacts of new technology on the product portfolio and conceptualized various solutions. Supervised development and analyst teams through the entire software development lifecycle. Negotiated scope adjustments with customers, project teams, and IT functional teams to enhance productivity and safeguard release objectives. Worked with the project teams to create system use cases, diagrams, data models, etc. Hired, trained and managed technical support team of business analysts, technical support analysts and programmers that provided national IT fraud systems support for more than 25 applications and approximately 150 specialized employees. Defined, documented and implemented procedures and metrics to meet all internal efficiency goals; built “Service Level Agreements” between IT and the many different business and operations departments to ensure all budgets and processes were met. Developed training materials and provided instruction and integration support for all end users nationwide. Implemented improved support protocols that resulted in quicker response time and thousands in monthly savings. Interfaced with all levels of vendors and customers in troubleshooting and resolving issues to optimize system performance. Developed metrics and reports to analyze all process and product improvements. Continued to develop and manage small to medium sized software projects through the entire lifecycle; very hands on with gathering and building user & application requirements, use cases, scope and charter docs, training materials, etc.

Additional Positions Include:

SEA ESCAPE CRUISE LINES Senior Computer Operator / Supervisor

FLORIDA POWER & LIGHT Jr. Field Project Manager

TECHNICAL PROFICIENCIES

• UNIX (HP-UX, AIX, SUN) • Sybase • DB2 ● Convergys Systems (ATLYS & Macro/Cell) ● Web technologies design using Java, .Net, Cold Fusion ● Database Design tools Erwin, ● Business Objects • Oracle • SQL • NeXT • Data Direct • Agile – Scrum, SDF, Rational (RUP) and other waterfall methodologies) •Crystal Reports ● Siebel • Windows 95-2000/NT/XP MS Word/Excel/Access/Outlook/Project/PowerPoint/Visio

EDUCATION & CERTIFICATIONS

Project Management Institute, Project Management Professional Certification (In Progress)

Valencia Community College

Broward Community College

Harvard School of Business Classes:

Technical Courses: Conceptual Information Modeling, Data Quality, Query Design, Systems Analysis and Design, Process Modeling, Project Management, Software Development Methodologies

Management Courses: Teaming, Leadership, Leading Organizational Change, Quality Improvement, Facilitation, Service Level Agreements, Strategic Planning, Risk Management

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