Quality Assurance Registered Nurse
Resume:
Jeannetta Wright RN, BSN
Chicago, Illinois 60619
*********@*********.***
Objective
Dedicated RN with more than 20 years of experience within medical-surgical nursing, geriatric, rehabilitation skilled long term care settings seeking to further my career in nursing home administration where my skills will best be utilized. Looking to gain experience and grow professionally within a long term care company. Offer a solid foundation in clinical assessment skills, documentation, knowledge of Medicare guidelines, budgeting, long term care billing, wound care management, behavior management.
Special interest in aging in place, elder care.
Work Experience
Director of Nursing
12/2010 – Present, Columbus Manor Residential Home
Director of Nursing of an intermediate care nursing facility for adults with mental illness. Responsible for the day to day operations of the nursing department improving the quality of resident care and medical management.
Highlights of Contributions:
• Improved the quality of nursing care delivered by the nursing department by creating and implementing policies and procedures in accordance with federal regulations.
• Improved customer relations between the nursing staff, residents, and physicians ensuring the quality of care rendered by physicians and compliance with federal regulations for visits, drug reductions, and health care monitoring.
• In-servicing and educating staff on state and federal regulations ensuring compliance from the staff.
• Survey 4/2011 cited 25 facility tags, 16 were in relation to nursing. Developed and implemented POC’s resulting in 14 tags being dropped after the re-visit, 7/2011. No outstanding nursing tags after re-visit 8/30/2011
• Wrote the abatement and wrote an IDR for an IJ received by the facility 3/2011 for F323 resulting in the IJ later being dropped. Also wrote the abatement and policy and procedures for IJ received 8/8/2011 for F323 related to resident to resident abuse
Administrator/RN
3/2010 – 11/2010, Bethel New Life Chicago, Il.
Administrator of supportive living facility managing food service director, business office manager, nursing director, recreational director, housekeeping supervisor, and property manager. Responsible to adequately staff the facility ensuring quality care given. Evaluated fiscal and financial reports. Billed the state. Maintained census reports.
Highlights of Contributions:
• Prepared and implemented plan of correction resulting in approval from HFS.
Improved housekeeping services and reduced spending on supplies by using economical vendors. Changed housekeeping services to include weekly services versus monthly services required by state guideline.
• Planned and executed fundraisers to benefit the resident’s activity department.
• Revised nursing policies to reduce the number of hospital visits and extended stays of the residents. Led numerous staff development training programs.
• Marketed facility and the services provided increasing the number of admissions reaching budgeted goal of 75 daily.
• Directed ongoing quality assurance (QA) program that met or surpassed HFS standards for resident and staff safety.
• Prepared $2.2M budget reducing the food portion of the budget by almost half.
• Built solid, trusting relationships with staff and patient families, generating positive PR through extra efforts in care treatment and one-on-one communications.
Nursing Supervisor
8/2009 – 4/2010, Harmony Nursing and Rehabilitation Center, Chicago, IL
Performed a comprehensive range of clinical functions in the 180-bed skilled nursing care facility. Assessed residents’ clinical condition, administered medications as needed, maintained resident charts, in-serviced and trained staff, maintained infection control records, reviewed labs, and responded to medical emergencies.
Highlights of Contributions:
• Managed all phases of care for elderly and rehabilitating residents. Held additional responsibility to ensure Medicare documentation was appropriate.
• Maintained schedule and staffing.
• Built solid, trusting relationships with staff and patient families, generating positive PR through extra efforts in care treatment and one-on-one communications.
Nursing Supervisor
2009, Providence Nursing and Rehabilitation Center, South Holland, IL
Assisted physicians with assessments of clients. Reviewed labs. Responsible for admitting residents. Assessed residents’ clinical condition, administered medications as needed, maintained resident charts, in-serviced and trained staff, maintained infection control records, and responded to medical emergencies.
Director of Nursing
8/2008-10/2008, Concord Nursing and Rehabilitation Center, Oak Lawn, IL
Responsible for the daily functions of the nursing department. In-serviced and trained nursing staff. Maintained fall program and quality assurance committee. Maintained infection control program. Ensured documentation was adequate and accurate.
Director of Nursing
9/2007 – 8/2008, Berkshire Nursing and Rehabilitation Center, Forest Park, IL
Plaza Nursing and Rehabilitation Center, Midlothian, IL
Originally hired at Berkshire as Assistant Director of Nursing, acted as Director of Nursing. Responsible for hiring and staffing the nursing department. Training and in-servicing staff. Developed lab protocol and reviewed labs ensuring quality care of residents. Responsible for the in-house dialysis center. Ensured quality wound care program. Maintained census. Responsible to maintain nutrition/weight management program. Reviewed charts regularly ensuring compliance. Maintained fall program. Established and implemented the behavior program/AIMS testing. Ensured Medicare guidelines were met.
Highlights of Contributions:
• Healed many wounds and ensured quality wound care of residents.
• Monitored clients and followed up complaints reducing the amount of hospital stays. Maintained schedule and staffing.
• No findings during any state survey for any of the programs I was responsible for.
• Built solid, trusting relationships with staff and patient families, generating positive PR through extra efforts in care treatment and one-on-one communications.
• Collaborated with multidisciplinary team members, working closely with physicians, nurses, care plan coordinators, and therapists to formulate, implement and modify individual care plans.
Assisted Director of Nursing
11/2006 – 9/2007, Alden Wentworth Nursing Center, Chicago, IL
Responsible for staffing, psychotropic program, management of Medicare unit, staff education, infection control.
Highlights of Contributions:
• Maintained adequate medical records and programs. No findings during survey in any of my programs, No findings on either of the units I was responsible to monitor.
Staff Nurse
2005-2007 Ingalls Hospital, Harvey, IL
Staff Nurse
2003-2004 Holy Cross Hospital, Chicago, IL
Staff Nurse
2002-2006 Nurse Finders, Oak Lawn, IL
Assistant Director of Nursing (Acting Director of Nursing)
2003 Manor Care Palos West, Palos Heights, IL
Assistant Director of Nursing/Director of Nursing
1998-2003 Care Centers Inc , LLC, Chicago, IL
Education
9/2010-6/2011 University of Phoenix, Phoenix, AZ (Chicago Campus)
• Bachelor’s of Science in Nursing degree
9/2010 BLS Certification
3/2010 ACLS Certification,
11/2009 Licensed Nursing Home Administrator
9/2008 Restorative Nurse Certification
3/2006 EKG Certification
7/1999 Registered Nurse, Chicago, IL
5/1999 Kennedy-King College, Chicago, IL
• Associate Degree in Nursing (ADN)
11/1989 Licensed Practical Nurse, Chicago, IL
Skills
Skill Name Skill Level Last Used/Experience
Case / Resident Management
Budgeting
Oral/Written Communication Expert
Intermediate
Intermediate Currently used/12 years
Currently used/4 years
Currently used/20 years
Wound Care Expert Currently used/20 years
Data Collection / Analysis / Reporting Expert Currently used/11 years
Data Management & Documentation Expert Currently used/12 years
Healthcare Education Expert Currently used/20 years
IDPH Standards / Compliance Expert Currently used/20 years
Resident/Client Interviews Expert Currently used/20 years
Public / Community Relations intermediate Currently used/3 years
Public Speaking Expert Currently used/20 years
Quality Assurance / Quality Control Expert Currently used/20 years
Records Maintenance Expert Currently used/20 years
Additional Information
Excelled in early nursing career as LPN Supervisor and Charge Nurse (9/1992 to 7/1999). Promoted to Assistant Director of Nursing within 2 weeks after receiving my RN license. Transferred between 3 nursing facilities assisting Regional Director as needed to improve quality care of that facility.
Excellent work performance. Do not have a “9-5” mentality. Believe in doing a job right the first time.
Known as a loyal team player with an unwavering commitment to providing quality care placing clients and the best interest of the company first.
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