Mrs

Cynthia L. Moore

**** ********* **** ********* *******, Ohio 44121

Home : 216-***-**** Cell: 216-***-**** Email: *.*********@***.***

SUMMARY

A dedicated and responsible administrative professional with wide-ranging experience in banking, proofreading, editing, answering phones, and data entry. Takes on additional responsibilities and meets new challenges as a driven, results-focused team player. Makes strong contributions to long-term business success.

PROFESSIONAL EXPREIENCE

National City Bank 2003-September 2007

6750 Miller Road

Brecksville, Ohio 44141

Team Coordinator, National Home Equity

Assisting the office staff with administrative support, Microsoft office

Sending/distributing faxes, filing, making copies, maintains office supplies,

Assists in training temporary staff

Registration Clerk, National Home Equity

Processing Mortgage Applications, secures confidential information

American Red Cross 2000-2001

3474 Euclid Avenue

Cleveland, Ohio 44115

Customer Service Leader, Donor Services

Responsible for providing supervision and direction to customer Service Representatives.

process customer inquiries and requests.

Ohio Department of Transportation 1987-2000

1980 W. Broad Street

Columbus, Ohio 43213

Secretary, Office of Communications

Performed clerical duties effectively and efficiently

Maintained WebPages

Sending/distributing faxes, filing, answering, and routing phone calls

Administered education and tuition reimbursement programs

Coordinate volunteers for Adopt-A-School programs

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