Project Manager, Accreditation Coordinator, Quality specialist

PROFILE

Resourceful, efficient professional with a strong commitment to quality and an in-depth knowledge of Healthcare and related fields. Combines a strong passion for researching with a solid scientific and cultural background. Detail oriented, dependable, thorough and well-organized planner who is innovative and communicates effectively in English and Spanish. Excellent computer skills.

FORMAL EDUCATION

Bachelor of Science, University of Havana, Cuba 1982

Master of Science, University of Havana, Cuba 1996

CERTIFICATIONS

Certified Professional in Healthcare Quality (CPHQ), USA 2011

Certified medical Interpreter English - Spanish. Silverton Hospital, Oregon, USA 2009

EXPERIENCE HIGHLIGHTS

Facilitates organization-wide efforts to meet regulatory and accreditation standards. Knowledgeable in The Joint Commission and CMS standards and regulations, and Core Measures.

Experienced applying Continuous Quality Improvement tools (PDSA, Six Sigma, Failure Mode and Effect Analysis (FMEA), Root Cause Analysis) and identifying areas of improvement.

Competent in data collection methods for qualitative and quantitative data, aggregation, analysis, and report of results.

Proficient in Statistics.

LEAN trained, completed 9 LEAN projects related to hospital processes involving patient safety and waste reduction. Received the “LEAN Innovator Award” in 2008 and 2009 and the “LEAN Award” for Team work in 2010. Currently works as a LEAN coach.

Knowledgeable about writing and revising Policies and Procedures.

Project Leader of the Healthcare-Associated Infections Prevention Collaborative and the Anticoagulation Management Project.

Highly experienced in college teaching. Actively involved in all areas of teaching–learning process including traditional and non-traditional forms of education.

WORK EXPERIENCE

Silverton Hospital, Silverton Oregon: Accreditation Coordinator, Quality and Risk Services Department (November 2009 - Present); Pharmacy Technician, In patient Pharmacy (2007 – October 2009)

Marian States, Sublimity Oregon: Medication Aide (2006)

Institute of Pharmacy, Havana, Cuba: Professor and Scientific Researcher (1992-2004)

REFERENCES Available upon request.

Deborah Luisa Winterholler

940 N 2nd Street Apartment 44, Silverton, OR 97381 Phone: 503-***-**** *********@*****.***

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