Medical Assistant
Resume:
Angy D’haiti
Miami, FL *****
**********@*****.***
Objective
Obtain a professional position as a Medical Assistant where my excellent clinical and medical administrative experience can be fully utilized to improve customer satisfaction and enhance the company brand name
Qualifications & Skills
Fluent in English, Creole, and French
Knowledge of Spanish
Strong Interpersonal communication skills
Problem analysis and problem solving
Organizational skills and customer service orientation
Adaptability and ability to work under pressure
Knowledge of all office functions
Solid background in the Healthcare field
Proficiency in MS Word, PowerPoint, Excel, and Outlook
Knowledge of Administrative procedures
People oriented, Positive attitude, Initiator
Patient, Negotiable, Tact, Empathy
Medical Terminology
Structure and Maintain a positive flow in office
Knowledge of Electronic Medical Records
Knowledge of ICD-9/ ICD-10 and CPT coding
Confidentiality
Work Experience
New World Health Center Miami,FL
Medical Administration/Medical Assistant
March 2011 - August 2011
Maintained a clean medical environment
Responsible for Billing and Coding
Scheduled and Cancelled appointments
Vital Signs, Injections, Venipuncture, EKG’s
Urinalysis, Sterilization, Wound Care, PAP set up, Suture Removals
Translate for Physician
Open and Close office
Order medical supplies
Assisted& prepared patients for medical examinations
Knowledge of Pediatric care
Verify medical insurances
Assured accurate patient chart recordings
Escorted patients to and from various locations
Registered child immunization records in Florida Shots
Sonesta Bay Front Hotel Coconut Groove, FL
Front Desk Agent/Guest Services
November 2009 - March 2011
Take room service orders
Greet and welcome guests and staffs
Answered high volumes of phone calls
Registered arriving guests and assign rooms
Allocated room key to guests
Arranged guest travel and transportation
Direct calls from guests
Received and send emails
Booked, Confirmed, Cancelled and Rescheduled reservations
Worked with concierge staff
Assisted guests with check in/out
Responded to complaints and service issues
Calculate final bills and received payments
U.S. 2010 Federal Census Bureau Miami FL
May 2010 - October 2010
Supervisor
Located space for training, and notified new employees of training
Supervised 15 enumerators and 2 crew leader assistants
Conducted training sessions for trainees
Assigned duty areas to employees
Handled language barrier situations in and out of the office
Supervised & reviewed and certified daily payroll and ensured that work was completed
Terminated enumerators for lack of work
Office Clerk
Assisted incoming visitors, enumerators, & others
Operated high volumes of incoming called
Filed, Fax, Made Copies, Send Emails
Scheduled & notified employee meetings
Dealt with enumerator hiring processing
Volunteer Services
North Shore Medical Center Miami, FL
February 2009 - May 2009
Answered the phone
Assisted patient with wheelchair
Filed, Faxed, Emailed
Provided patients with ice and water when demanded
Greeted and welcomed visitors
Received mails, sent out mails
Reminded patients about follow up appointments
Miami Shores Elementary School Miami Shores, FL
June 2009 - August 2009
Helped students with after care programs
Distributed snacks to students
Assisted with homework
Placed phone calls for parent pick-up
Monitored students in the playground
Chaperoned field trips and events
Education
ATI College of Health Miami Gardens, FL
February 2011 - July 2011
Medical Assistant Technology
Diploma - Graduate
Medical Terminology Certificate
Perfect Attendance Certificate
4.0 GPA
ATI College of Health Miami Gardens, FL
July 2010 - February 2011
Medical Administrative Assistant
Diploma - Graduate
CPR
OSHA & HIPAA
Certified Billing & Coding Specialist
4.0 Presidential Honors Graduate
Perfect Attendance
Miami Dade College Miami, FL
Funeral Services August 2008 - September 2009
Diploma - Graduate
Associates of Arts
Student Government Association Secretary
French Club
William H.Turner Technical Arts Miami, FL
June 2004 - June 2008
High School
Graduate - Diploma
Class of 2008 Vice President
Ladies of Essence Treasure
Drug Free Youth In Town Club
200 Community Service Hours
Bible Club
Perfect Attendance Award
Technology Award
References Available Upon Request
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