Angy D’haiti

*** ** ***** ******

Miami, FL *****

305-***-****

qbbbkz@r.postjobfree.com

Objective

Obtain a professional position as a Medical Assistant where my excellent clinical and medical administrative experience can be fully utilized to improve customer satisfaction and enhance the company brand name

Qualifications & Skills

Fluent in English, Creole, and French

Knowledge of Spanish

Strong Interpersonal communication skills

Problem analysis and problem solving

Organizational skills and customer service orientation

Adaptability and ability to work under pressure

Knowledge of all office functions

Solid background in the Healthcare field

Proficiency in MS Word, PowerPoint, Excel, and Outlook

Knowledge of Administrative procedures

People oriented, Positive attitude, Initiator

Patient, Negotiable, Tact, Empathy

Medical Terminology

Structure and Maintain a positive flow in office

Knowledge of Electronic Medical Records

Knowledge of ICD-9/ ICD-10 and CPT coding

Confidentiality

Work Experience

New World Health Center Miami,FL

Medical Administration/Medical Assistant

March 2011 - August 2011

Maintained a clean medical environment

Responsible for Billing and Coding

Scheduled and Cancelled appointments

Vital Signs, Injections, Venipuncture, EKG’s

Urinalysis, Sterilization, Wound Care, PAP set up, Suture Removals

Translate for Physician

Open and Close office

Order medical supplies

Assisted& prepared patients for medical examinations

Knowledge of Pediatric care

Verify medical insurances

Assured accurate patient chart recordings

Escorted patients to and from various locations

Registered child immunization records in Florida Shots

Sonesta Bay Front Hotel Coconut Groove, FL

Front Desk Agent/Guest Services

November 2009 - March 2011

Take room service orders

Greet and welcome guests and staffs

Answered high volumes of phone calls

Registered arriving guests and assign rooms

Allocated room key to guests

Arranged guest travel and transportation

Direct calls from guests

Received and send emails

Booked, Confirmed, Cancelled and Rescheduled reservations

Worked with concierge staff

Assisted guests with check in/out

Responded to complaints and service issues

Calculate final bills and received payments

U.S. 2010 Federal Census Bureau Miami FL

May 2010 - October 2010

Supervisor

Located space for training, and notified new employees of training

Supervised 15 enumerators and 2 crew leader assistants

Conducted training sessions for trainees

Assigned duty areas to employees

Handled language barrier situations in and out of the office

Supervised & reviewed and certified daily payroll and ensured that work was completed

Terminated enumerators for lack of work

Office Clerk

Assisted incoming visitors, enumerators, & others

Operated high volumes of incoming called

Filed, Fax, Made Copies, Send Emails

Scheduled & notified employee meetings

Dealt with enumerator hiring processing

Volunteer Services

North Shore Medical Center Miami, FL

February 2009 - May 2009

Answered the phone

Assisted patient with wheelchair

Filed, Faxed, Emailed

Provided patients with ice and water when demanded

Greeted and welcomed visitors

Received mails, sent out mails

Reminded patients about follow up appointments

Miami Shores Elementary School Miami Shores, FL

June 2009 - August 2009

Helped students with after care programs

Distributed snacks to students

Assisted with homework

Placed phone calls for parent pick-up

Monitored students in the playground

Chaperoned field trips and events

Education

ATI College of Health Miami Gardens, FL

February 2011 - July 2011

Medical Assistant Technology

Diploma - Graduate

Medical Terminology Certificate

Perfect Attendance Certificate

4.0 GPA

ATI College of Health Miami Gardens, FL

July 2010 - February 2011

Medical Administrative Assistant

Diploma - Graduate

CPR

OSHA & HIPAA

Certified Billing & Coding Specialist

4.0 Presidential Honors Graduate

Perfect Attendance

Miami Dade College Miami, FL

Funeral Services August 2008 - September 2009

Diploma - Graduate

Associates of Arts

Student Government Association Secretary

French Club

William H.Turner Technical Arts Miami, FL

June 2004 - June 2008

High School

Graduate - Diploma

Class of 2008 Vice President

Ladies of Essence Treasure

Drug Free Youth In Town Club

200 Community Service Hours

Bible Club

Perfect Attendance Award

Technology Award

References Available Upon Request

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