Underwriting Supervisor/Manager

UNDERWRITING DIRECTOR

Seasoned Underwriting Expert with more than 14 years of combined experience covering multiple Insurance Lines including: Commercial Property and Casualty, Commercial Auto, Professional Liability, and with the most recent five years in underwriting Commercial Property and Casualty for public entities. Equipped with thorough understanding of economic, technological and legal environments, as well as strong analytical, leadership and interpersonal skills. Organized and polished communicator with advanced skills in insurance risk analysis and genuine passion to continuous learning. Thrives in motivating and educating underwriters and in general office management.

AREAS OF EXPERTISE

- Data Gathering, Analysis &Reporting - Time Management / Prioritization

- Developing & Implementing Sound Decisions - Interpersonal Relations

- Problem Identification - Staff & Client Management

SELECTED ACCOMPLISHMENTS

- Chosen to handle the most complex accounts that generate premiums of more than $50,000

- Recognized as the only underwriter tasked to underwrite three different programs

- Awarded as Employee of the Year in 2008

- Maintained positive retention rate having only nine losses out of 457 accounts

- Frequently requested by agents to become their underwriter

- Earned numerous compliments on a job well done across all departments in the company

- Acquired Michigan Property and Casualty License

- Initially served as underwriter assistant for Brown & Brown, Inc. and promoted to underwriter in the same year. Advanced to Underwriting Supervisor on the third year of service.

- Championed New Business Award in 2002 and won the “Best Retention Rate” in the same year.

PROFESSIONAL EXPERIENCE

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UNDERWRITING EXPERTISE AND ACCOUNT MANAGEMENT

- Thoroughly examined and identified vulnerabilities of new and renewal applications for public entities, fairs, and non-profit organizations to define risk acceptability.

- Optimized data resources to accumulate all the necessary supplemental information. Assessed renewal insurance applications for any changes in risk exposures, including review of losses incurred and endorsements being processed throughout the prior year.

- Certified a profitable outcome of risk selection using good judgment skills and reliable sound decisions. Maintained an open line of communication with interoffice personnel and outside agencies to obtain information, relay concerns and answer questions.

- Examined new business applications for exposures, limits and deductibles to ensure if they comply with the company’s underwriting guidelines.

- Developed and revised underwriting guidelines and procedures manual while strengthening key business relationships through inter-agency visits across the U.S.

ADMINISTRATION AND GENERAL MANAGEMENT

- Performed a wide range of administrative duties such as handling telephone calls and courier services, processing travel insurance applications, invoicing clients, and performing general office duties.

- Maintained logs and accuracy of files and records being prepared.

- Monitored accuracy of files, organization of priorities and deadlines, and proper documentation in quarterly audits.

- Directed and ensured efficiency in daily workflow and administration of incoming renewal and new business submissions in order to meet daily turnaround requirements.

- Played an important role in marketing circulation and in increasing performance efficiency by taking part in employee evaluations and annual review.

TRAINING AND SUPERVISION

- Supported and improved knowledge of other underwriters regarding risk to streamline the decision making process. Addressed queries and concerns from agents and customer service representatives pertaining to the policy and any coverage.

EMPLOYMENT

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Underwriter, Kenrick Corporation - Auburn Hills, MI 2004-Present

Travel Office Assistant, Trans Global - Farmington Hills, MI 2003

Underwriting Supervisor, Brown & Brown, Inc. - Tampa, FL 1996-2003

Commercial Lines Underwriter, Armor Insurance Company - Tampa, FL 1994-1996

EDUCATION

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ASSOCIATE OF SCIENCE IN PARALEGAL (1991)

Bay Area Legal Academy, Tampa FL

PROFESSIONAL DEVELOPMENT

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AU 65-Commercial Underwriting: Principles and Property (Ongoing)

Insurance Courses

Ethics & Social Responsibility

Introductions to Commercial Liability

Introduction to Commercial Property

Consumer Insurance

CGL Endorsements

Ethics and Consumer Protection

INS 21–Property and Liability Insurance Principals

CPCU 1–Ethics, Insurance Perspectives and Insurance Contract Analysis

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