Sales Manager

Imogene Yuen

**** ******* ******

Brooklyn N.Y. 11221

Cell: 917-***-****

************@*****.***

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Career Objective

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• To obtain a position where my years of experience as an organized office manager in a fast-paced business operations setting and with 4 year of Logistics Coordinator/Senior Buying Agent can be mutually beneficial.

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Skills

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• Bilingual English / Spanish

• Project management

• Product management

• Customer targeting

• Negotiation skills

• Complex problem resolution

• Quality assurance

• Computer savvy

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Experience

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Fillmore Real Estate, Brooklyn, NY, Office Manager, July, 2006- Present

• Excellent communication skills in person and over the phone.

• Successfully Managed condos and co-ops project with 1,200 units.

• Consistently communicate with project sponsor, buyers, lawyers, loan officer, and processor to ensure successful sales.

• Strong time management skills and the ability to multi-task.

• The ability to manage multiple projects effectively.

• Self-directed, proactive energy and a great sense of humor.

• Developed and managed a team of people.

• The ability to work well with a variety of people and personalities.

• Completed and mailed bills, contracts, policies, invoices and checks.

Seek First Homes, Jericho, NY, Real Estate Agent, January, 2005- April, 2007

• Created and maintained excellent relationships with our customers.

• Generated new sales leads for branch office through a variety of methods (prospecting and references).

• Public relations, responded promptly to customer's inquiries.

• Worked with customers throughout the entire sales cycle, from showing houses to home closings.

• Maintained strong knowledge base of local real estate marketplace.

ARIEL'S GARDEN FLOWER SHOP, Brooklyn, NY, Manager/ Owner, April, 2001- January, 2005

• Displayed merchandise in seasonal manner.

• Maintained inventory control, record keeping, correspondence and ordering merchandise.

• Balanced registers and maintained a daily read out.

• Public relations, responded promptly to customer's inquiries.

• Conducted year-end physical inventory.

BULGARI Corporation Of America, New York, NY, Logistics Coordinator/Senior Buying Agent, January, 1997- March, 2001

• Coordinator of import /export freight.

• Coordinated with freight forwarders to confirm Mawb and Hawb numbers.

• Communicated with distribution center to track receipt of imported/exported merchandise.

• Responsible of tracking purchase orders.

• Responsible for getting proof of deliveries and their cost of landing.

• Performed quality control checks of new inventory items to ensure quality of company's standards.

• Assured timely receipt of merchandise by allocating and distributing new inventory to other stores.

• Responded to inquire from all stores regarding availability of stock.

• Imputing logistics invoices.

• Coordinated, prepare work and reconcile quarterly inventory count.

• Conducted year-end physical inventory.

• Developed excellent relationships with freight forwarders and warehouse distributors.

• Maintained computerized merchandising system.

• Communicated with buyers and vendors on market trends, new merchandise, terms, delivery and advertising promotions.

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Qualifications

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• Coordinator of import /export of air and ocean.

• 4 years of Logistics Coordinator.

• Over eight years of experience as Buyer Assistance, in a corporate buying office.

• Experience in retail industry including management and administration.

• Working knowledge of Microsoft Office.

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Accomplishments

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• Sales and Marketing

• Increased annual gross sales by 15%.

• Developed direct mass mailings which resulted in 8% growth of customer base.

• Staff Training

• Trained staff on basic concepts and data analysis.

• Product Development

• Led team of 6 direct reports to determine packaging, positioning, pricing, advertising, sales forecasts and promotional aspects for successful new product launch.

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Education

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Hunter College, New York, NY, Major in Psychology and Computer Science.

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