Thomas Burnette.
Bartlett, TN 38133
731-***-****. ******@*******.***
Objective
Looking for challenging work in IT, computer repair, and customer service.
Education
The University of Memphis August 2005- May 2009
Graduated Cum Laude May 9th, 2009 with a degree in Communications/ Film and Video production.
Activities: Honors, Deans list
CompTIA A+ IT trained and certified.
Skills
Experience repairing LAN and WAN connections
Upgraded operating systems
Install and fixed network printers.
Explain computer problems in language everyday users can understand.
Strongly familiar with:
Microsoft Office Word Processor
Microsoft Excel
Adobe products
Microsoft PowerPoint
Photoshop
Final Cut Pro.
Pro tools
HTML and CSS experience
Experience
IT support- MedArm November 2010-Current
-Provide technical assistance to coworkers in person and over the phone at a medical billing office.
-Install and upgrade operating systems.
-Troubleshoot and repair hardware including printers,
-Set up and troubleshoot, LAN, and WAN connectivity issues on our network,
-Interface billing and demographic information for our system.
8010 Stage Hills Blvd. Bartlett, TN. (901) 291- 2400
Package Handler- UPS October 2009 through Holiday Season
-Loaded next day air package into air cans according to UPS policy. Swinnea RD, Memphis, TN.
Electrician’s assistant- Marathon Electric May 2007- August 2007
-Rewired Downtown Post office and FAA building.
-Arrived at customers houses and assisted in troubleshooting problems and making minor repair. Marathon Electric. Winhoma Rd. Memphis, TN 901-***-****
Park Ranger- Thousand Trails Naco May 2006- August 2006
-Lawn care, pool cleaning and site maintenance at a private RV park.
Thousand-Trails Naco at Cherokee Landing. Old State Line RD. Saulsbury, TN 731-***-****
References:
Robert Scott: Manager. Thousand Trails Naco. 731-***-****
Kristopher Tustin: co-worker. Marathon Electric. 901-***-****
Felicia Rhodes: Trainer MedArm 901-***-****