Engineer Quality Assurance

Brenda Goins

**** ********* ****, ******* ****, KY 41063

Please email. I will return your call.

******.*.*****@*****.***

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SUMMARY Systems Engineer

IT professional with over 23 years experience in RPG programming, analysis, and project management. Proven abilities in organizing workflow and utilizing a proactive approach to problem solving. Motivated to master new technologies.

STRENGTHS

* RPG Programming * Business Analysis * Systems Analysis

* Project Mngmnt. (SDLC) System Development Life Cycle Methodology

TECHNICAL EXPERTISE

Languages - RPG II, RPG III, RPG IV, RPG/400, CL/400, OCL, CLP, VB

Operating Systems - OS/400, Windows, DOS, Novell Netware

Software - MS Word, Excel, Mail, Outlook, WordPerfect, CC Mail, Lotus Notes, Chaintrk.

Tools - SQL, Hawkeye, Client Access, DBU, DFU, PDM, POP, SDA, FTP, Change Management Implementation, Robot, Scheduler, Pathways, 3270 emulation, VPN, HP Open View Service Desk, Norton Utilities.

Database - DB2/400, MS Access, Support Magic.

Communications - Interwise, AT&T Connect, Remotely Anywhere, Remote Desktop.

PROFESSIONAL EXPERIENCE

2012 - 2012 Business Analyst/Project Coordinator - Contract Position-6 mths. Kentucky

Provided project managment and business analysys to a start-up company specializing in software development for the manufacturing industry. Also performed software testing for quality assurance.

1998 - 2011 Systems Engineer II - bigg's/Supervalu/Remke-bigg's. Milford, Ohio 45150

• IBM AS400 RPG III development.

• SDLC project ownership.

• 24/7 support: corporate office, data center, retail stores, off-shore.

• Adhered to SOX guidelines.

• Implemented Country of Origin labeling (COOL) compliance

• Project lead: Pharmacy PLU standardization.

• Application owner for layaway process, using VB/Access.

• Streamlined the receiving process saving time and improving accuracy.

• Redesigned the inventory process to reduce errors and improve accuracy.

• Assist liquidators in transition to Remke/bigg's Markets.

1998 - 1999 Business Analysts - Analyst International Corp. (A.I.C.). Mason, Ohio 45040

* Served as consultant advisor to improve communications between off site consultants and management.

* Assisted consultant manager with consultant placement and technical screening, annual reviews, vacation requests, and consultant concerns.

* AS/400 RPG programmer/Analysts assigned to bigg's Milford, Ohio.

1998 - 1998 Systems Programmer/Analyst - LDA Systems Inc./Computer Associates Int'l Inc.. Cincinnati, Ohio

* Member - LDA Cincinnati Branch Consultant Advisory Team.

* Member - LDA Microsoft Initiative Group.

* Conversion of RPG II code on a IBM/36 to native RPG/400 on an AS/400.

* Implemented Y2K changes on an AS/400 running RPG II, III, and RPG/400.

* Developed an in-house training program utilizing Netg Inc. training materials.

1996 - 1998 Data Analysts - ORIGIN Technology in Business/ATOS Origin. Cincinnati, Ohio 45236

* Client/Server Services Support

1993 - 1995 Infrastructure Architect - AGS Computer Systems/KEANE Inc.. Cincinnati, Ohio 45242

* Client/Server Services Support

EDUCATION

2012 B.S., Business Informatics, Minor: Business Management - Northern Kentucky University (NKU). Highland Heights, Kentucky 41099

GPA: 4.0. Currently enrolled in NKU PACE program.

1987 A.A., Computer Programming - Southern Ohio College. Ft. Mitchell, Kentucky 41017

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