Naresh Kumar Sharma
Address: P.W.D Block No.*/*, Vigyan Nagar, Kota - 324005; Phone:921-***-****,941-***-****,
Email: ****************@**********.***, ******.******@************.***
Objective:- My career objective is to be part of the Top management of a professionally managed organization making strategic decision & Continuous growth. I wish to have a long & fruitful, beneficiary relationship with the organization where I can learn, develop & contribute myself towards the continuous growth of my organization and self as well.
Intensity And Perception:
Total 12 years of working Experience in Telecom-Site Acquisition, EMG and MIS
Core Competencies:
" Site Acquisition and Estate Management in Telecom Industries
" Adherence to 100% KPI Targets to meet the Company Objectives
" Customer focused and delivery schedule as per SLA.
" Adherence to 100% statutory compliance
" Innovative, analytical thinking and problem solving skills
" Liasoning with EB and MC authorities for Approvals.
" Data Management-Reports, MIS, Communication
Strengths:
ᄁ Flexibility and adaptability
ᄁ Ability to work as a team work
ᄁ Commitment to Responsibilities
ᄁ Organized and Positive Attitude
ᄁ Progressive and Adjustments nature
ᄁ Hard working, Positive & Realistic attitude, Consistency and innovative
ᄁ Analytical in thinking, approach, taking decisions, discussions, meeting.
ᄁ Logical approach to problem solving, Excellent team Leadership & Communication Skills
ᄁ Takes innovative action in line with management policies/ strategies in accomplishing assigned jobs or tasks.
Key Achievements:
Ranked No.1 in PAN INDIA in overall KPI Performance
Acquired Total 150 critical cell sites in Rajasthan & M.P for TTSL & Airtel
Sites acquired without Security Deposit & 60 days rent free.
Rentals within Thresh hold limit
90% Sites Acquired & Handed Over to Projects within the SLA
Timely resolution of neighbor issues to avoid RFI delays & customer satisfaction
Resolution of Owner issues, Access Issues to avoid Outages.
Asset Verification, Rental Reduction, Sharing without rental enhancement, RTGS for 400+ sites within two months, Removal of Security Guards, Owner Guard Agreements, Full & Final for Hold & Cancelled Sites, Vendor Reco, WBSE Reco, SAM Reco.
Professional Experience:
VIOM Networks Limited January 2010 To Till Date
(A Merged entity of WTTIL & Quippo Telecom Limited)
Executive - Site Acquisition & Estate Management
Key Result Areas:
" Responsible for the timely acquisition of sites within the respective Circle as per process and SLA to ensure customer delight.
" Ensure that the acquisition targets are met on time and as per the SA process to ensure compliance.
" Ensure timely handover of acquired sites appropriately to the Project team.
" Ensure high quality acquisition with low rate of hold due to acquisition quality.
" Ensure timely approvals / clearances for the EB, MC and other statutory approvals so that the site is ready for handover.
" Vendor Follow-up for Timely E.B. and Site Acquisition.
" Document Collection and hand over to D.D.R.
" Opex Saving through Nil security deposit, Site rents with in bandwidth.
" Controlling all the activities of Survey and Site acquisition as per requirements of operators.
" Direct customer interaction for issues & Higher rent negotiation purpose (for sharing & new site acquisition both).
" Redress and resolution of issues of existing/new cell site owners with negotiation and effective dialogue with concerned parties to satisfy the Cell site owners to smoothen the network operations and expansion.
" Monitoring with the vendors for Soil testing & civil drawing/design.
" Collecting the all required information / documentation from the cluster team relating to SA&EMG process.
" Ensure accurate MIS to all departments concerned and H.O
" Coordinate with the customer for SIMS loading for new SAMs.
" Support provided to SA team to avoid duplication of site.
" Ensure timely updation into the SIMS in consultation with customer & Update Daily DPR to internal & External customers
" Tracking the overall SA process, SLAs followed & record
" Intimating timely all the departments concerned about alternate options acquired & Handed over to project & previous options cancelled
" Cancellation & Hold sites be communicated to project, SCM, EB & Finance team.
" Resolve the cell site and owners related issues as security guard, Sharing and conversion issues, helpful in rent disbursement to landlord through proper co-ordination with Finance dept. and maintaining data for same.
" Rent negotiation within the specified commercial target and satisfying the customer with that range by proving my every argument.
" Maintaining the MIS for daily basis activities to achieve the Target as per the SLA
" Online updating of each activity site wise site in Online Portal (Tarantula)
Key Contributions
" Provide training to executive on SIMS & SAP & Attending training for continuous learning & development
" Direct customer interaction for higher rent negotiation purpose.
" Provide assistance to the project team during site up gradation phase in the term of obtaining permissions for guest sharing and additional space requirement etc.
" Proactive and timely redressal of site access issue/ Complaints of site owners/ Neighbors related Etc. to ensure smooth functioning of the site
" RF Cleared options communicated within time line to SA team
" Obtain sharing confirmation from customers & update project team
" Take sharing rent increment approvals from customer as per MSA and Their Threshold Limit.
" Focus on strengthening relationship with Landowners and Neighbors.
" Generate EMG related trackers and reports and site MIS.
Bharti Infratel Limited July 2008 To December 2009
(Adecco Flexione WorkForce Solutions Ltd.)
Executive - Site Acquisition And Estate Management
Key Result Areas:
" Redressal and resolution of issues of existing / new cell site owners with negotiation and effective dialogue with concerned parties to satisfy the cell site owners to smoothen the network operations and expansion
" To convince the people for the installation of tower, Shelter, D.G and security room etc at their property for the smooth functioning of network of the company for specific period.
" Rent negotiation within the specified commercial target and satisfying the customer with that range by proving my every argument.
" Efficiently coordinated with various vendors like Civil, DG, Shelter, Tower to ensure continuation in and timely supply of material
" Finalize Agreement with owner and check all the paper of Ownership proof.
" Co-ordinate all the activities of Survey and site acquisition.
Tata Tele Services Limited March 2006 to June 2008 (Spectrum Consultants India Pvt. Ltd.)
Executive - Acquisition, Activation And VAS Team
Job Profile:
" Acquisition of commercial spaces for COCOs and outlets
" Finalize Agreement with owner and check all the paper of Ownership proof
" Rent negotiation with the owner's as per company bandwidth.
" Verification of the new subscribers and CAF forms.
" Preparing Daily, Weekly & Monthly MIS reports
" Tracking executive performance weekly, fortnightly, Monthly & Quarterly Wise
" Tracking feedback of new changes
" Coordinate to related departments & H.R. Department.
" Time to time update team, if any changes in Plan or for new plans
" Reporting FTD/MTD daily update to Zonal Head & Manager.
" Generating reports with Verification, Activation, VAS Departments
" Resolve Executive compliant Query with related department
" Creating New Accounts
TATA Indicom E2E Project August 2005 to February 2006 (Under Distributor) Project Incharge (Operations)
Job Profile:
" Launched 5 towns across Kota Zone and got recognized for smoothest of operations by management in these new cities (Bundi, Baran, Jhalawar, Sawai-Madhopur & Rangpur)
" Served as a single point of contact in Kota for cooperate clients during new launching of towns.
" Managing a team of 10 Executives and guiding them in achieving the sales targets.
" Imparting process training to new hires
" Monitoring the performance & quality of the team
" Providing Performance & Quality feedback to the team
" Generating Daily, Weekly & Monthly MIS reports
" Consulting clients by phone and in person for Process related matters
" Complaint coordinator for all project
" Identification of strategic location & induction of new cash points and Drop
" Analyzing team's performance and assisting them in areas of improvement training & motivating of the field staff
" Developed internal processes for smooth functioning of day-to-day activities
" Clearing the pendency of CIF of Postpaid Subscribers by arranging the forms in order
" Provide support to other departments viz. sales, call center, accounts and Head Office
" Sim Management & account status Management
" Maintaining data bank for future reference
" Attending Major Customer
Burgman India Private Limited July 2000 - Aug 2005
MIS Executive
File Management
Journal Voucher Entry
P.R, P.O And Supply Management
Attending Major Customer
Full fill customer requirement
RIICO with bank statement and account books
Professional And Academic Qualification:
" MBA - I Semester - Persuing
" PGDCA- From MDS University - Ajmer 2002 (62%)
" M.A -Science of Living from Jain Vishva Bharti Institute - Ladnun 2002 (62%)
" B.COM- From MDS University Ajmer 2000 (43%)
" XII - From Board of Secondary Education - Ajmer1996(64%)
COMPUTER SKILLS:
" Operating Systems Windows 2000, XP
" MS-Office, Open Office
" POS, CRM, Metasole, SAP & Tarantula
" Tally 5.4 & 6.3
Personal Details:
Name: Naresh Kumar Sharma
Father's Name: Sh. Suresh Chandra Sharma
Date of Birth: 3rd April 1979
Marital Status: Married
Residential Address:Plot No.16,Saraswati Nagar
Sushilpura, Sodala, Jaipur,Rajasthan
Languages Known: English,Hindi,Rajasthani
(Read,Write&Speak)
Date : 26th June 2012
Place : Jaipur
(Naresh Kumar Sharma)