Active Directory Software
Resume:
ROBERT BOYCE EGGERT
Beeville, Texas 78102
***********@*****.***
OBJECTIVE A Director of Information Technology or System Administrator position
EDUCATION University of Texas at Austin
• Speak, read, and write Spanish
• Member of Management Information Systems Association
• Completed 128 credit hours towards B.A. in Government
WORK EXPERIENCE Freelance Computer Consultant, June 1998 – present
• Legacy Home Health Agency
Install network printers, setup user accounts in Active Directory. Setup email in Exchange. Administer and troubleshoot Blackberry Enterprise Server. Setup VPN access.
• Moore Computing
Run CAT5 cable to server room, drop network and phone cables to workstations, and terminate cabling. Setup office LAN.
• Millennium Youth Entertainment Complex
Upgrade NT 4.0 Server, install enterprise virus scan for LAN, setup new computers on LAN, administer Exchange Email accounts, setup tape backup solution and train admin on how to backup and restore databases. Add memory and apply security patches to servers and desktops.
• Texas Retailers Association:
Perform backup and restoration of data on their Windows 2000 server. Perform system upgrades on a 10 computer LAN. Installed new software, patches, and firmware upgrades. Removed spyware, malware, and updated virus scan dat files and definitions. Implement HIPPA compliant remote backup solution. Train admin on how to backup and restore databases and Exchange mailboxes/databases.
• Install and administer Windows 2000/2003/2008 servers
• Implement Active Directory, Group Policies, NTFS permissions, DNS, WINS, DHCP, DNS, IIS, Terminal Server, and Exchange Email services for small businesses.
• Setup secure wireless networks, print servers, and firewalls for customers.
• Practiced technical writing for my e-commerce sites.
• Remove malware using tools such as malwarebytes
Director of Information Technology, February 2005 – January 2007
Arruth Associates, Inc., Houston, Texas
• Migrate Novel 6.5 environment to Windows 2003 server. Handled calls from 16 properties in Texas, North Carolina, South Carolina, Alabama, and Scottsdale, Arizona. Delivered on-site break-fix as well as remote administration to all properties. Oversee purchasing of new equipment. Flew to Birmingham to fix Sentex remote gate security system for property. Built arruth.com as well as upgrades to property and mainstplazascottsdale.com websites. Produced commercials for local television advertising. Administered voice mail and telephone system. Implemented Intranet, secure certificates, Outlook webmail, and oversaw purchasing of new digital copier systems reducing paper overhead and streamlining accounting practices.
I.T. Consultant/Trainer, February 2004 – July 2004
CMIT Solutions, Austin, Texas
• Install and Administer Windows 2000 & 2003 Servers
• Setup LANs, wireless networks, and Windows desktops
• Troubleshoot TCP/IP, remove malware, administer enterprise virus scan solutions, implement AD for businesses
• Used Citrix ICA for two clients, setup RAID configurations
• Perform technology audit for businesses. Recommended hardware and software upgrades or purchases to improve their business. Implement and train users on any new hardware or software deployments.
• Conduct Microsoft Frontpage, Adobe Photoshop, and Microsoft Office training sessions in Austin and San Antonio, Texas.
• Upgrade computer software and hardware. Installed new printers.
Systems Administrator, September 2000 – October 2003
Capital Area Training Foundation, Austin, Texas
• Windows 2000, 2003, & Novell networks consisting of 1200 computers at Reagan and Travis high schools. Administer over 5000 accounts at two locations. Administer Microsoft Exchange 5.5 and 2003 email servers.
• Run CAT 5 cabling. Terminate cable at patch panel as well as at workstations. Run phone cable. Test new patch cables.
• Use network monitoring tools such as What’s Up Gold, Sniffer, and perform system throughput testing.
• Terminal server, Citrix ICA, Microsoft SMS, and SQL administration. Msi and WISE package creation.
• Setup new Windows 2003 servers, migrated all data to NTFS, and setup all Group Policies in Active Directory for new sites. Install CISCO networking hardware.
• Document all LAN hardware, software, licenses, keys, and serial numbers. Also documented all passwords, directory structure, and permissions in case of Disaster Recovery Scenario.
• Setup print cues and print servers. Repaired printers.
• Installed tape backup drives to file servers. Used Veritas backup solutions for archival of email as well as data backup and restoration. Used BackupExec version 9.0 and 9.2.
Chief Technical Officer, June 1999 – September 2000
CompuLink Inc., Pflugerville, Texas
• Build and maintain e-commerce storefront
• Diagnosis and repair of computer systems
• Resolution of technical support problems via email, fax, and telephone.
• Streamlined shipping/receiving and RMA processes.
• Install small LAN for tech area
COMPUTER Software Packages / Proficiencies
SKILLS Windows 2000/XP/2003/2008 and Novell Netware server administration (GPOs, RIS, SUS, Zenworks, SMS, Msi creation, WISE), HTML, Java, Javascript, Macromedia Dreamweaver, Adobe Photoshop, MS Frontpage, FTP, Quickbooks, Peachtree Accounting, Exchange Server, Lotus Notes, Citrix MetaFrame, Citrix ICA, PCAnywhere, Enterprise Anti-Virus, Spyware removal, data recovery and remote backup, Norton Ghost, Veritas Backup Exec., Switches, Firewalls, TCP/IP, DNS, CAT5 cabling
-- REFERENCES AVAILABLE UPON REQUEST --
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