Assistant Human Resources

YOLANDA R. MILLIGAN

**** **** ****

E-mail: q9nn9i@r.postjobfree.com

Lakewood, NJ 08701 Cell Phone: (732) 534-

1532

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OBJECTIVE

To obtain a challenging position in an organization which allows me to

exercise and develop my leadership, organizational, and marketing skills.

EDUCATION

Devry University-Keller Graduate School of Management - MBA

Anticipated Graduation, December 2012

Kean University-College of Business and Public Administration

Bachelor of Science -Marketing, August 2010

Ocean County College

Associate of Science -Business Administration, May 2008

PROFESSIONAL EXPERIENCE

Meridian Health, Corporate Office

2012-Present

Assistant Physician Recruiter

. Provide assistance to the Corporate Director of Physician Recruitment

with focus on primary responsibilities of concierging candidate visits

through searches, database management, and supporting the Physician

Recruiters as needed. Assist in managing database of applicants

including maintaining the Practice Match and Practice Link sourcing

tools with candidates.

. Assist in maintaining sourcing and research candidates by contacting

program coordinators at various residency programs. Participating in

various styles contributing to the success of the organization in

regards to diversity. Assist in the facilitation of the site visit

for the physician candidate which may include travel arrangements,

lodging, meals, and welcome gift. Conference registration and

attendance, manage Physician Recruitment networking events.

Meridian Health, Ocean Medical Center

2010-2012

Financial Assistance Representative/Access Services

. Investigating, logging and processing of all charity care applications

in accordance with NJ State guidelines. Facilitating, resolving and

responding to eligible applicants in need of financial assistance in a

positive, professional and empathetic manner.

. Responsible for corresponding with applicants by open appointment

hours and inpatient besides as to eligibility. Documenting all

specifics including demographic data, actions taken to resolve, and

outcomes while ensuring accuracy and confidentiality, providing

monthly accountability and analysis of applications received.

Meridian Health, Marketing

Marketing Internship

2010

. Assist the Marketing Manager with the Community Day Event May 2010,

assisted in posting flyers throughout the community and researching

information for the event, attended the event and assisted at the

Registration and Access Services table.

. Reviewed Meridian Health Views Magazine criteria, and its Guidelines

for Researching and Writing Content, learned about some of the details

in story writing, including Tips for Success, Article Specifics, as

well as the important aspects of the Headline and Subhead line of an

article.

Meridian Health, Corporate Human Resources

2008 - 2010

Executive Assistant/Cultural Diversity

. Provide administrative support to the Vice President of Cultural

Diversity as well as other team members in the department. Answers

telephone and transfer them to the appropriate team member,

Meet and greet clients and visitors. Serve as liaison between the

Diversity Department, Partners in Health, Administration department,

Community Outreach, Marketing and Communications, as well as other

various community groups.

. General clerical duties including photocopying, faxing, mailing and

filing, as well as sign for and distribute UPS/Fed Ex packages.

Schedule appointments, maintain appointment diary, organize meetings

and prepare letters and documents. Create and modify Word and Excel

documents, as well as Power Point Presentation. Operate the Kronos

system to maintain payroll, ensure knowledge of staff movements in and

out of the organization.

Meridian Health, Jersey Shore University Medical Center

2004 - 2008

Access Services Representative/Outpatient Registration

. Registration and assistance to Customers/Guest, assist patients in

interpreting financial/insurance data, handling a very high volume of

customers in a heavy environment, provide clerical support to the

department and perform computer input of records. Team Lead/temporary

supervisor assisting with schedules, time and attendance, also

responsible for resolving issues in the department.

. Scan patient information into the Document Imaging system, check

accuracy for insurance information, including but not limited to

preauthorization, pre certification, referrals, etc. Assist with

scheduling and the preregistration of patients for outpatient

testing/surgery. Involvement in several performance improvement

activities within Administration.

Kelly Services /Health Net, Credentialing Department

2002 - 2003

Credentialing Specialist

. Reviewed and verified physician applications for errors with insurance

claims, ensured accuracy to verify the credentials listed on the

application and to make sure that all information meets the Federal

and State Guidelines. Ensured the physicians are eligible based on the

criteria needed on the application.

. Maintain records and documentation of the application and

verification. Also keep a facility's accreditation up-to-date and

assists auditors according to the National Association of Medical

Staff Services (NAMSS).

Skills/Certifications: Windows XP, Microsoft Word, Excel, Windows,

Outlook, Power Point, HSIS, Patient Master, Siemens

SMS, Med Host, Document Imaging, Kronos, RAS, Orsos,

Passport, SPSS, Davincian System, Practice Match,

Practice Link

Certified Nursing Assistant 1997

Certified Healthcare Access Associate (CHAA) 2006

Notary Public 2008

Certified DDI Facilitator 2010

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