Sales Manager

Claudia Scolaro

** ********** *****

Brampton, Ontario L6R 1G6

Cell: 416-***-****

E-mail: **************@******.***

SUMMARY

A professional Executive/Sales Assistant with over 27 years of experience who is able to work in a fast paced Corporate/Sales organization. Very detail oriented individual who works well under pressure and is eager to embrace new career challenge. Strengths include strong communication, problem solving, advanced computer skills in Microsoft Office, Lotus Notes, SAP and Salesforce.com and the ability to work well in a team environment.

PROFESSIONAL EXPERIENCE

Ashland Water Technologies, Mississauga, Ontario 1984-2011

Diversified Chemical Company committed to delivering leading edge chemical technology to their varied market of global customers.

Sales Assistant/Facilities Coordinator/Pricing Coordinator (1984-2011)

Successfully performed a wide range of activities for New Brunswick/Maine District Manager, Southern Ontario District Manager and associated Sales Representative teams, including, produced/analyzed sales data, meetings/event planning, human resources, pricing, and training new hires.

* Organized formal reports, presentations, proposals, organization charts for District Managers and Sales Teams for business reporting to Senior Management to be successful at closing new and maintaining customer business.

* Executed sales reports using SAP for District Managers and Sales Teams, and created excel spreadsheets with pivot tables to analyze against business plan and forecast.

* On-boarded new hires - initiated requests at hire for new laptops, system access, cell phones, credit cards and company vehicles to ensure the smooth transition for them to be fully operational on Day one of employment.

* Maintained accurate customer pricing in Sales Force.com and SAP to achieve 100% accuracy in customer invoicing for District.

* Proficient in Sales Force.com as a Power User and on Lotus Notes Databases providing continuous training to Sales Team and especially new hires, providing them with 100% ability to utilize programs immediately and efficiently

* Coordinated District meetings and Regional Safety Day meetings with logistics at Hotel destinations in the Portland, ME area for Sales Team and Regional Director.

* Processed requisitions and verified invoices for Accounts Payable using SAP ensuring vendors were paid on time and company maintained a positive credit status with vendors.

* Reviewed for approvability the sales reps’ expense reports and reconciled Citibank P-Cards for the District.

* As Facilities Coordinator, managed off-site archived records to ensure that records were destroyed yearly by destruction date which achieved yearly cost savings due to reduction of storage space required. Also managed office equipment leases negotiating leases for replacement equipment and two office moves.

* Received a Corporate Recognition Award for handling a successful office move while juggling a heavy workload and saving from hiring a moving coordinator in May 2008.

* Each member of the Admin team received a Corporate Recognition Award for a Team initiative for compiling a “Go To” procedures easy access manual to assist North American Field Sales do their jobs effectively in Sept. 2007.

* As Canadian Pricing Coordinator successfully integrated Canadian pricing into Sales Force.com and SAP for the Ashland/Hercules Global One Company integration project ensuring 100% invoice accuracy by Sept. 2010 deadline.

Office Services Coordinator (1998-1999)

* Managed office leases and service agreements for head office and sub-offices across Canada adhering to assigned budgets for renovations and purchasing.

* Negotiated purchase and installation of office furniture and shelving units for an organized and ergonomic office environment.

* Managed cost effective operations for telephone and voice mail systems ensuring a successful Y2K transition.

* Managed and negotiated company cell phones and pagers for 60 Canadian sales personnel and implementation of Corporate Calling Cards and Amex Travel Cards.

* Created and implemented electronic spreadsheets to calculate, verify, and allocate monthly expenses electronically for three largest consolidated Canadian invoices for GE Fleet, Dell Computer Leases and Bell Canada, resulting in a savings of many man hours for processing these invoices manually.

* Management of the company’s Canadian auto fleet, including ordering vehicles, approving maintenance and complying with Canadian Provincial auto license requirements.

* Created all vendors’ purchase orders and processed all invoices through SAP adhering to company policies.

* Received a Corporate Recognition Award for the professionalism and improvements made during Office Services Coordinator position in March 1999.

EDUCATION

Executive Secretary Certificate Program, HUMBER COLLEGE OF APPLIED ARTS AND TECHNOLOGY

PROFESSIONAL DEVELOPMENT & COMPUTER SKILLS

* SAP 7.10 and Sales Force.com version 12

* Microsoft Office 2007 and Lotus Notes 8.5

* Safety Awareness & Sarbanes-Oxley

* Business Practices Policy & Managing our Cash

* Records Management & Information Security

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