Customer Service Manager

MICHAEL WEAVER

**** *** ****** #***

New York, NY 10128

Tel: 347-***-****

Email: mweaver1@com 0128gmail.

OBJECTIVE

To acquire a position in an area that will allow me to use my present experience while promoting professional growth.

SUMMARY OF SKILLS

Excellent Administration and Customer Service skills.

Computer literate: Windows XP, Vista, Microsoft Office, Data Entry, and Internet Research.

Responsible, highly organized, and capable of working well under pressure.

Maintains a professional appearance and demeanor.

Able to work independently or as part of a team.

EXPERIENCE

Green Street Dental 3/2012-7/2012

Front desk Intern New York, NY

Provided administrative and client support in fast paced office setting.

Answered phones, took message, and also assisted with filing and copy work.

Assisted other workers and completed all assigned tasks as given by manager.

American Apparel 7/2008- 6/2009

Stock Associate New York, NY

Assisted customers with their purchases and answered all product inquiries.

Increased customer awareness by informing of special offers, sale coupons, and store credit cards.

Maintained an orderly environment on sales floor, restocking articles, and returning clothing to racks.

Responsible for reassembling displays and preparing store for closing.

Stanley M. Issacs Neighborhood Center 7/2007-8/2007

Group Leader New York, NY

Responsible for the monitoring of young children in after school program

Performed conflict resolution, mediated any disagreements, while enforcing disciplinary action when needed

Provided advice and emotional support and notified parents of any difficulties

Maintained a clean and safe environment on premises

Responsible for handing out and monitoring school materials and supplies

Organized and directed play for end of the year show.

Eismen day Nursery 7/2006-8/2006

Teacher Assistant New York, NY

Assisted with the care of young children in a daycare program.

Performed conflict resolution, and mediated any disagreements when needed.

Created physical and educational activities to engage young children.

Monitored and ensured safe environment during playtime, and on trips.

Supported children’s emotional and social development.

EDUCATION

Chelsea Vocational High School 9/2005-6/2009

Graduated with Diploma New York, NY

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