Head Projects

Harminder Preet Singh Dhanjal, PMP®

H No ***, Air Force and Naval Officers’ Enclave,

Plot No 11, Sector 7, Dwarka, New Delhi -110075, INDIA

Mobile: 095********,Tele : 91-11-250*****

E-mail: *******@*****.***

PROFILE

• An accomplished Project Management Professional with over 23 years of experience in large scale project management in diversified telecommunication projects.

• Unexcelled record of bringing mission critical projects on schedule and within budget. Especially skilled at strategic planning, budget control and problem solving.

• Strong background in program development with outstanding history of managing projects from initiation through hand over.

• Articulate communicator with proven ability to build and foster collaborative relationships, strong verbal and writing skills, lead teams, to train personnel and to convey complex concepts in understandable terms.

• Self motivated with exceptional diplomatic and interpersonal communication skills while dealing with customer and higher management, have optimistic approach, professional ethics and team building.

• Well versed with telecommunication technologies & their applications in implementation, testing and networking of diverse communication resources.

PROFESSIONAL EXPERIENCE

Ericsson India Private Limited, Gurgaon (Mar 2009 – Till date)

Head Projects and Contract Fulfillment Responsible

• Current engagement involves heading the Projects and Contract fulfillment responsible (CFR) for the Customer Unit level handling LTE projects.

• Responsible for Pre-Analysis of Opportunity Qualification, contract execution strategy, associated risk exposure, defining the governance of the contract, including supply, service delivery and customer project planning & execution.

• Ensured alignment of contract governance set-up, financial and business-reporting requirements and early-start activities associated with the sales opportunity.

• Cost and financial management by preparing cost proposals based upon established unit rates and/or solicits cost proposals from vendors based upon a written scope of work. Managed the financial cycle including bidding and proposals, purchase orders, and review and approval of vendor invoices. Was accountable for managing the project budget, project financial tracking and reporting, and project close-out.

• Monitoring the contract execution to ensure that all contractual obligations are fulfilled, manage contract changes and/or amendments during the contract lifecycle and Identification of potential sales opportunities emerging from the execution of the contract.

• Responsible for supporting in getting a Service Level Agreements (SLA), ensuring the correct and proper delivery of Customer Support services specified in the SLA, monitor the financial performance of delivered services to ensure that intended cost level is maintained whilst securing SLA fulfillment and customer satisfaction.

• Implemented company safety policy for assigned projects and ensured that work practices meets or exceed all current company and industry standards and applicable government and local laws and regulations. Also monitored execution of safety plan and performance of work performed by internal staff and resources and external vendors by conducting project safety inspections.

• Contract Administration: Understand the technical and commercial terms and conditions of the client services agreement. Performed quality work in compliance with the contract requirements, scope of work and pricing.

Project Management Manager

• Responsible for the Project Governance according to project management methodology such as PROPS-C, at Project Management Organization (PMO) for all the projects (pan India) ensuring project management practices, adherence to processes, Key Performance Indicators (KPIs) and related aspects.

• Provide leadership to the project resources by motivating, guiding, developing and mentoring.

• Support to the Head of Operations to ensure the Project Managers meet their commitments to achieve Projects to Cost, Time, and Scope.

• Worked with Project Management process teams to drive business process refinement, to improve the delivery methods, maintained a performance measurement approach for Project Managers.

• Ensured that teams complied with the quality standards required, e.g. ISO standards, corporate models and directives.

• Ensured that lessons learned and best practices are applied and project data is utilized to optimize project success.

Project Manager

• Planning, organize, direct, control and evaluate the operations of a Green Field GSM network and ensured Project Management services within the Network Deployment area at optimal levels.

• Managed end-to-end Green Field GSM Project, defined projects requirements and managed triple constraints of cost, schedule, performance, risk management while ensuring the ultimate acceptance of the project.

• Managed the project staff and contractor resources that supported the Project, developed their skills and competencies in the tools like Site Handler which are required to meet the project performance goals.

• Managed project team (includes motivation, competence development, performance reviews, establishment of goals, frequent communication and recognition and rewards).

• Ensured project management practices as per PMI guidelines in the areas of project schedule, quality management, communication and human resource management, cost management, risk and change management.

• Consult with senior management to establish policies concerned with the development, operation and maintenance of services in the network.

• Direct and control the traffic volume and flow within area of operation, through subordinate managers, supervisors and technical staff

• Analysis and evaluation of installation, operation and maintenance services and make recommendations for improvements in the established network to achieve maximum efficiency.

• Ensured compliance with Telecommunications Regulatory Authority (Government Regulatory Agency) regulations and directives for spectrum allocation and establishing the networks.

• Posses working knowledge of the wireless industry to include new site building and modifications deployment and implementation, site acquisition and zoning, design and limited construction.

• Liaise with other customers to resolve joint telecommunication problems and ensure efficient telecommunications system operations.

• Recruitment of competent personnel to ensure network performance and oversee their training.

• Hands on experience and working knowledge on MS Excel, MS Outlook, MS Word, MS Excel, MS Power Point , MS Project and the tools like PROPS-C, SRM, SAP, MORE .

Indian Army, Corps of Signals (Dec 1987 – Jan 2009)

Director Telecommunications, Army Headquarters

• Responsible for the coordinated management of multiple related projects directed toward strategic organizational objectives.

• Adept at due diligence, compliance reporting, scope development, managing budget, scheduling and customer management.

• Built credibility and maintain communication with stakeholders at multiple levels, including those external to the organization.

• Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of projects, while working to ensure the ultimate success and acceptance of the program.

• Maintain continuous alignment of program scope with strategic objectives, and make recommendations to enhance program effectiveness towards the results.

• Participated in Defence communication seminars and workshops.

Head of Department (Technical Training and IT)

• Formulation and restructuring of training policies on technical and IT training.

• Implementation of infrastructure projects for technical training, involving third party vendors, ARPs, ASPs, GSCs or other regions.

• Responsible for the delivery of services (cost, quality, time) within own sub-domain.

• Built a Competence Domain culture & way of working characterized by proactive attitude, teamwork focus, strong performance ethics, high professionalism and high energy.

• Part of Technical Evaluation Committees and Price Negotiation Committees for procurement of assets to enhance training facilities.

Head Special Signal Unit

• Head of specialized mobile communication system using Spread Spectrum technology (DSS), undertaken multi tasking involving tri services, leading strength of 120 Technicians & Engineers supporting 10,000 personnel.

• Operation and Maintenance of integrated communication system, administration and logistics needs of the unit.

• Responsible for planning, implementation, operational readiness and maintenance of telecommunication infrastructure.

EDUCATION AND PROFESSIONAL DEVELOPMENT

• Executive Business Management Course, Xavier Labour Relations Institute (XLRI), Jamshedpur.

• B. Tech (Electronics and Telecommunication).

• Project Management Professional (PMP), Project Management Institute, USA.

• Advance Course in Cyber Security and Cryptology.

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