Quality Control Manager

ABRAHAM VARGHESE

*** ****** ***** **. • Lawrenceville, GA 30043 • h 678-***-**** c 404-***-**** • *********@**********.***

MANAGEMENT PROFILE

Operational Direction / Plant Supervision / Production Leadership

Respected and accomplished leader leveraging expertise across business operations to facilitate organizational success. Highly effective team builder, strategically employing lean management techniques and reducing costs to enhance efficiency in production; draw from experience in executive management, research and development (R&D), technical services, quality, manufacturing, logistics, and warehousing. Adept communicator, utilizing excellent interpersonal skills to foster productive relationships and ensure fluid operations. Core competencies include:

• ISO Compliance

• Cost Reduction & Avoidance

• Staffing / Training Processes

• Inventory Control • Team Building & Leadership

• Total Quality Control

• Change Management

• Lean Six Sigma

PROFESSIONAL EXPERIENCE

MANAGER, 2011- Present

MISSION FOODS, Pendergrass, GA

Plan and coordinate operations of bilingual employees for seven product lines to ensure that department and company objectives for productivity and quality are met or exceeded. Manage assigned staff, including assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. Coordinate communication with staff, maintenance, and other departments to ensure effective operations and to meet the production requirements of internal and external customers. Monitor and evaluate statistical data, operation procedures, and other information to maximize operational efficiencies and ensure compliance with customer, SAP, compliance with HACCP, Safety, CCP’s, SOP’s and GMP’s, sanitary guidelines and procedures and with established quality standards. Maintain a safe work environment in accordance with OSHA requirements. Selected accomplishments:

Developed a comprehensive training program for Supervisors, managers and future hires. Manage bilingual work force. Implemented On line product evaluation. Implemented a weight control procedure.

MANAGER, 2001 – 2011

UNITED ROYAL ASSOCIATES, Lawrenceville, GA

Oversee all aspects of leading-edge sales team delivering $25M in annual Gross Sales Value (GSV) within highly competitive, progressive real estate market. Manage comprehensive staffing processes; conduct training to drive sales success, consistently establishing and achieving goals that further standards of excellence. Implement strategic plans, constantly evaluate opportunities, gain thorough understanding of the industry, business opportunities and competition to properly align the business unit strategy that will deliver a compelling and sustainable competitive advantage and will enhance market share. To fuel our growth, continue to expand into new markets, striving for leadership and market share. Drive innovative ideas to meet customer requirements. Oversee management of all aspects of the operations including finance, budget planning, human resources, contract negotiation, legal issues and legal compliance. Responsible for the budget, capital planning and expenditures. Selected accomplishments:

Successfully turned business around to profitability through enhanced training and weekly sales meetings to involve staff in creating new ideas for growth; tripled staffing and increased revenue 50%. Added commercial and business brokerage; expanded business to other states.

MANAGER, TECHNICAL SERVICES & QUALITY CONTROL, 1996 – 2001

M&M / MARS, Hackettstown, NJ

Provided leadership across Technical Services, Quality Control and International Standards of Compliance (ISO) in manufacturing, warehousing as well as logistics at 3.5M s.f. site operating on 24/7 schedule, including cogeneration and waste treatment facilities. Developed highly skilled Technical Services staff of six, utilizing team building techniques to drive efficiency. Launched Statistical Quality Control system at plant level; ensured Total Quality Control. Employed bar-code tracking system to control inventory. Provided effective project management for key business growth and productivity improvement initiatives. Prepared process specifications and documented required Standard Operating Procedures. Trained, developed and coached quality control staff. Led Quality meetings, directing and assisting in the establishment of Quality Systems procedures and processes in manufacturing. Developed and implemented quality strategies for operation and driven quality system improvements and technology enhancements to achieve operational objectives. Implemented, monitored and verified Kosher Certification management, the HACCP plans and CCPs. Conducted GMP and sanitation audits of operations and warehouse areas. Worked with operations personnel on quality and safety issues. Verified operations control systems are functional and being followed. Established product hold, release or disposition and evaluation system. Coordinated resolution of customer complaints. Improved efficiency of Finished Goods System. Selected accomplishments:

• Demonstrated expertise in technical services through successful $50M sugar shell modernization project; coordinated engineering, manufacturing and R&D activities. Effectively reduced cycle time by 25% while also improving quality and increasing capacity by 25%.

• Launched $25M crumb chocolate modernization project to increase capacity by 30%. Successfully tested and implemented new technologies, including cocoa butter coating process.

• Achieved plant ISO 9000 certification and delivered annual savings of $5M through implementation of weight control policy. Decreased warehouse and logistics work force by 45%.

OPERATIONS MANAGER, 1990– 1996

M&M / MARS, Hackettstown, NJ

As Operations Manager, motivated, coached, developed 150 staff across multiple departments and directed and coordinated activities of employees engaged in the production or processing of goods, such as processing, packaging, maintenance and shipping/receiving team leaders and line workers to consistently achieve production goals. Mentored teams and individuals, providing appropriate performance feedback. Introduced participative management. Ensured compliance with HACCP, SOP’s and GMP’s, sanitary guidelines and procedures and with established quality standards. Maintained a safe work environment in accordance with OSHA requirements. Coordinated operations and activities within or among departments. Led the continuous improvement efforts with the goal of helping the team to implement a lean manufacturing system. Managed operations within budget. Advised and influenced business and plant management of potential applications of new advances in modification to existing plant facilities, and modifications to systems and procedures. Selected accomplishments:

• As Operations Manager, proactively increased uptime and attained 95% production schedule. Ensured product specifications to reduce waste.

• Created training system for policies, procedures and safety. Identified production issues and designed solutions; collaborated with other departments to accomplish manufacturing objectives.

• Promoted from earlier positions as Quality Control Manager and Research Scientist based on exceptional performance.

EDUCATION & CREDENTIALS

UNIVERSITY OF TENNESSEE, Chattanooga, Tennessee

Bachelor of Science in Engineering;

Professional Development: Graduate, AIB (American Institute of Baking) Operations | Project Management ~ Stevens Institute of Technology | Lean Six Sigma ~ Villanova University

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