Customer Service Sales

Samuel J. Torres

**** ***** **. ****: 281-***-****

Houston, TX. 77034 Email: ***********@*****.***

Objective: Visionary and critical thinker, passionate about improving people and processes in an entry-middle level management position with responsibilities including problem solving, planning, organizing, and managing budgets.

Work Experience:

Walmart: Assistant Store Manager (SC) $60-80 mil 450 associates 06/10– present, New Jersey, Texas

• Grand opened the third ground up Super center store in Northern New Jersey with great success. Store #5752

• Successfully managed the entire recruitment and hiring process and all relations with store planning.

• Manage seasonality, sales and profit, store presentation, shipping and receiving.

• Toured and visited with Mike Duke, President and CEO of Walmart Inc.

• Transferred to Houston August 2011 store # 5091 super Center 480 associates $110-120 Million in sales.

Walmart: Assistant Store Manager Div. 1 $40-60 mil 350 associates 12-08- 06/10, Boonton, New Jersey

• One of 4 stores in the company to empty out and maintain an empty backroom. Store #5077

• Developed merchandising and operational skills to maximize sales. Increased sales, which turned into quarterly bonuses for all associates.

Costal Spanish Institute (C.S.I.) Spanish abroad institute, 85+ students summers of 2007/2008 Tamarindo, Costa Rica

• As a Co-Director of student operations:

• Expose students to customs and culture of business in another country.

• Created itineraries, planned trips, wrote news columns, organized activities, worked on special projects.

• Handled transportation of students, wrote daily journals, meetings, presentations, assist in all aspects of organization.

Skills:

Computers/Certifications: Microsoft Word, Excel, Power Point, SPSS, Forklift Certified, PLE equipment certified

• Bilingual in Spanish/English

• Customer service, effective communicator, both written, and oral. Possess strong organizational, and communication skills.

• Highly capable of successfully contributing to success of an organization.

• Able to build and maintain solid business relationship with people on all levels.

• Friendly, ambitious, hardworking, passionate, driven and committed to excellence.

Education:

Texas State University

Bachelor of Science in Applied Sociology / Minor in Business Management/International Business May 2008

Awards and Achievements:

• Received certificates in Costa Rica for research and development in Real estate and Tourism. Special Project: Conducted student surveys on spending patterns and trends, as well as visiting many local businesses to conduct interviews with owners to get a better understanding of the impact study abroad students have on the economy in the town of Tamarindo population of 4000 plus

• Member of Hispanic Business Student Association (HBSA), 3.0 G.P.A. in Business Management

• Met and toured with Mike Duke, President and CEO of Walmart Inc.

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