Moises Alanis
Houston, TX ***92
******.******@*****.***
OBJECTIVE
To ensure continued success and growth for an established business organization as a training communications and design professional.
EDUCATION
University of Houston-Downtown – B.S. English Professional Writing, 2008
Houston Community College System – A.A. Liberal Arts, 2005
SUMMARY OF QUALIFICATIONS
* Experienced communications professional
* Multimedia design/development/marketing experience
* Strong English grammar and communication skill set
* Bilingual-English/Spanish
* Experienced Spanish language translator
* Experience with Adobe Captivate, Photoshop, and InDesign software
* Proficiency with all Microsoft Office Software
* Knowledge of Microsoft Windows and Mac OSX Operating systems
* Three years of experience in professional communications
* Over eight years of professional work experience
PROFESSIONAL EXPERIENCE
03/2008- Present Service Corporation International
Bilingual Instructional Designer/Developer
* Complete the writing, design, development, and marketing concept of web based multimedia courses.
* Edit, create, and repair graphic images using Adobe Photoshop for use in course development.
* Design the complete electronic course layout including graphics, style, content writing, and narration.
* Develop and maintain writing style and development standards for each training project.
* Translate course scripts to Spanish for the inclusion of Spanish language courses as needed.
* Communicate with project managers and subject matter experts during all phases of course development.
* Streamlined the course packaging process to an efficient template-file based procedure.
* Actively participate in maintaining and improving design standards for web content development.
* Record audio narration in English and Spanish for web based training (WBT) courses using Adobe Audition.
* Continually review and edit completed courses with input from project managers and subject matter experts.
* Package courses for uploading to our organization’s Learning Management System (LMS) platform.
* Collaborate with the Organizational Development team to ensure continual process improvement.
* Participate in ongoing training efforts to further expand my expertise as a courseware designer and developer.
12/2006- 03/2008 Chorus Inc.
eLearning Developer
* Designed and developed electronic courses that provided instruction over the use of company software.
* Wrote English and Spanish course scripts for electronic courses as they were in development.
* Communicated with Subject Matter Experts to assure accuracy in course content development.
* Designed the complete electronic course layout including graphics, style, and audio narration.
* Translated the course scripts to Spanish for the inclusion of Spanish language courses.
* Recorded audio narration in English and Spanish for the eLearning courses being developed.
* Reviewed and edited the completed courses with input from my Subject Matter Experts.
* Packaged courses for uploading to our organization’s Learning Management System (LMS) platform.
* Participated in ongoing training efforts to further expand my expertise as a courseware developer.
06/2006-12/2006 AVANCE Houston Inc.
Payroll Administrator
* Managed the full scope of payroll functions for a staff of 300+ employees.
* Successfully implemented a new streamlined payroll file imaging procedure.
* Communicated with all levels of staff regarding any payroll procedural issues or discrepancies.
* Mentored AVANCE staff on payroll policy and procedures as needed.
* Disbursed payroll on a bi-monthly basis.
* Completed ongoing training to ensure the efficiency and accountability of the payroll group.
12/2002-06/2006 Amegy Bank N.A
Deposit Account Specialist II
* Protected the bank’s interest in deposit accounts by enforcing legal compliance.
* Reviewed, edited and approved legal entity documentation for regulatory compliance standards.
* Communicated with all levels of retail staff to ensure prompt resolution of bank compliance discrepancies.
* Ensured accurate reporting of bank customer information to the Internal Revenue Service.
* Monitored customer Money Market Deposit Accounts for adherence to government regulations.
* Budgeted, planned and coordinated varying departmental celebrations.
* Actively participated in ensuring bank compliance policies were abreast with current regulations.
07/2001-10/2002 JPMorganChase Inc.
Documentation Support Specialist
* Ensured accurate completion of automotive finance contract documents.
* Verified and communicated discrepancies in contract documentation with our automotive credit department.
* Funded pre-approved customer contracts by submitting approval to automotive dealers.
* Manually entered customer data into loan processing software.