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Bilingual Training and Communications Professional

Location:
Houston, TX, 77092
Posted:
February 06, 2010

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Resume:

Moises Alanis

**** ******* ****

Houston, TX ***92

713-***-****

******.******@*****.***

OBJECTIVE

To ensure continued success and growth for an established business organization as a training communications and design professional.

EDUCATION

University of Houston-Downtown – B.S. English Professional Writing, 2008

Houston Community College System – A.A. Liberal Arts, 2005

SUMMARY OF QUALIFICATIONS

* Experienced communications professional

* Multimedia design/development/marketing experience

* Strong English grammar and communication skill set

* Bilingual-English/Spanish

* Experienced Spanish language translator

* Experience with Adobe Captivate, Photoshop, and InDesign software

* Proficiency with all Microsoft Office Software

* Knowledge of Microsoft Windows and Mac OSX Operating systems

* Three years of experience in professional communications

* Over eight years of professional work experience

PROFESSIONAL EXPERIENCE

03/2008- Present Service Corporation International

Bilingual Instructional Designer/Developer

* Complete the writing, design, development, and marketing concept of web based multimedia courses.

* Edit, create, and repair graphic images using Adobe Photoshop for use in course development.

* Design the complete electronic course layout including graphics, style, content writing, and narration.

* Develop and maintain writing style and development standards for each training project.

* Translate course scripts to Spanish for the inclusion of Spanish language courses as needed.

* Communicate with project managers and subject matter experts during all phases of course development.

* Streamlined the course packaging process to an efficient template-file based procedure.

* Actively participate in maintaining and improving design standards for web content development.

* Record audio narration in English and Spanish for web based training (WBT) courses using Adobe Audition.

* Continually review and edit completed courses with input from project managers and subject matter experts.

* Package courses for uploading to our organization’s Learning Management System (LMS) platform.

* Collaborate with the Organizational Development team to ensure continual process improvement.

* Participate in ongoing training efforts to further expand my expertise as a courseware designer and developer.

12/2006- 03/2008 Chorus Inc.

eLearning Developer

* Designed and developed electronic courses that provided instruction over the use of company software.

* Wrote English and Spanish course scripts for electronic courses as they were in development.

* Communicated with Subject Matter Experts to assure accuracy in course content development.

* Designed the complete electronic course layout including graphics, style, and audio narration.

* Translated the course scripts to Spanish for the inclusion of Spanish language courses.

* Recorded audio narration in English and Spanish for the eLearning courses being developed.

* Reviewed and edited the completed courses with input from my Subject Matter Experts.

* Packaged courses for uploading to our organization’s Learning Management System (LMS) platform.

* Participated in ongoing training efforts to further expand my expertise as a courseware developer.

06/2006-12/2006 AVANCE Houston Inc.

Payroll Administrator

* Managed the full scope of payroll functions for a staff of 300+ employees.

* Successfully implemented a new streamlined payroll file imaging procedure.

* Communicated with all levels of staff regarding any payroll procedural issues or discrepancies.

* Mentored AVANCE staff on payroll policy and procedures as needed.

* Disbursed payroll on a bi-monthly basis.

* Completed ongoing training to ensure the efficiency and accountability of the payroll group.

12/2002-06/2006 Amegy Bank N.A

Deposit Account Specialist II

* Protected the bank’s interest in deposit accounts by enforcing legal compliance.

* Reviewed, edited and approved legal entity documentation for regulatory compliance standards.

* Communicated with all levels of retail staff to ensure prompt resolution of bank compliance discrepancies.

* Ensured accurate reporting of bank customer information to the Internal Revenue Service.

* Monitored customer Money Market Deposit Accounts for adherence to government regulations.

* Budgeted, planned and coordinated varying departmental celebrations.

* Actively participated in ensuring bank compliance policies were abreast with current regulations.

07/2001-10/2002 JPMorganChase Inc.

Documentation Support Specialist

* Ensured accurate completion of automotive finance contract documents.

* Verified and communicated discrepancies in contract documentation with our automotive credit department.

* Funded pre-approved customer contracts by submitting approval to automotive dealers.

* Manually entered customer data into loan processing software.



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