Customer Service Coordinator

Sharon L. Williams

**** ****** **** ** • Jemison, AL 35085

Summary of Qualifications

Over 15 years experience in wholesale, manufacturing work environment. Computer Proficiencies include Microsoft Word, Excel, and Outlook. Software Programs such as Lumber-Pro, Lumber Track, Great Plains and QuickBooks as well as NSAccess (provided by Norfolk Southern). Experience with Purchasing, Inventory and Cash Transactions.

Professional Experience

Sales / Production Coordinator

December 1993 – November 2008

Seaman Timber Company, Montevallo, AL

Seaman Timber Company is a manufacturer of railroad crossties and a treating facility.

 Customer Service (Class I Railroads; Railroad Contractors; Co-Ops)

 Sales Orders

 Inventory

 Purchasing

 Logistics- Schedule Inbound and Outbound Trucks; Railcar Billing

 Production - Schedule orders with Production Crews

 Accounts Receivable - Invoicing / Posting Payments / Account Setup

 Accounts Payable – Entering Invoices / Printing Checks

Filing Clerk

October 1993 – November 1993

Moore-Handley, Pelham, AL

 Filing

Sales / Clerical

March 1993 – September 1993

Brad Ragan Tire & Appliance, Clanton, AL

 Receptionist

 Cashier

 Filing

 Customer Service

Education

George C. Wallace Community College

1993 – 1995

References available upon request

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