Multi-Site Apartment Manager

**** ********* ****

Grand Blanc, MI ***** Phone # 586-***-****

**************@*******.***

Christine Butler

Experience February 2009-Present McKinley, Inc Ann Arbor, MI

Senior Community Manager, Glencoe Hills Apartments

 Managed and trained a staff of 13 at this 595 unit apartment community

 Moved occupancy from 90% to 100% by the end of my second month there.

 Moved NOI from a negative ($40,000) balance to a positive $60,000 within 6 months.

 Participated in McKinley’s Rising Stars mentoring program. Participants are selected

Each year based on their commitment to success within the company.

2007-February 2009 McKinley, Inc Ann Arbor, MI

Community Manager, Traver Ridge and Medical Cntr Court

 Managed and trained a staff of six at two communities totaling 411 units.

 Started in the middle of the summer rush in Ann Arbor and managed to get and keep both properties 100% occupied from September through April.

 Kept the expenses below budget figures every month.

 Was able to keep delinquencies below 2% at both properties every month

2005-2007 Szott Ford Holly, MI

Sales Consultant/Internet Sales Manager

 Streamlined the Internet Sales program in order to generate more sales for the Dealership.

 Achieved “Bronze” Level as a Ford Salesperson nationwide.

 Received Ford accreditation as a Master Sales Consultant, Master Internet Sales Consultant, and Master Sales Manager

2003-2005 Madison Apartment Group Farmington Hills, MI

Property Manager, Madison at Farmington Hills

 Managed and trained a staff of nine at a 434 unit property.

 Prepared and implemented an annual budget with a GPR exceeding 5 million dollars.

 Kept the expenses below budget figures every month.

 Developed Marketing Strategies to bring the property’s occupancy from 87% to 96% in a difficult economic climate.

 Implemented a Corporate Outreach program to call on local businesses in order to maximize traffic.

2001-2003 The Sterling Group Michigan

District Manager, Southeast to Northern Michigan

 Responsible for a portfolio of 5-8 LIHTC properties at any given time. This accounted for 800-1,200 units, depending on the needs of the company.

 Created new systems to streamline operations within the company.

 Wrote a total of 15 budgets for the 2003 fiscal year to help with regions lacking their own District Manager.

 Held financial responsibility for all properties including monthly reports to owner and the State LIHTC program with variance reports, executive summaries and Marketing Action Plans.

 Increased occupancies and decreased delinquencies at every property.

 Completed three lease-ups in a six month period.

 Weekly site visits with each property. Trained, hired and mentored new staffs.

1999-2001 The Michelson Organization Southfield, MI

Property Manager, Towers of Southfield

 Managed a 381 unit troubled property, struggling with occupancy, delinquency and resident retention. Within 6 months, the property had completely turned around.

 Marketed property, developed advertising, did all corporate outreach.

 Met with members of the Police Force, City Offices, and the Chamber to help establish the property as a more stable environment in the Southfield community.

 Negotiate contracts, accept bids, and determine purchases

 Prepare and implement annual budget.

 Responsible for all aspects of delinquencies, renewals and collections.

 Prepare monthly and quarterly owner’s reports and presented them in person to owner.

1998-1999 Trammel Crow Residential Southfield, MI

Property Manager, The Lakes Apartments

 Managed and trained a staff of 10 at this 424 unit luxury apartment community.

 Met with members of the community to establish a good reputation for this highly visible property.

 Prepared monthly owner’s reports including variance reports to be presented in person to the Asset Manager.

 Prepared annual budget figures.

 Planned and implemented Marketing Strategies including a corporate outreach program.

1996-1998 Ralph R. Roberts Real Estate, Inc Warren, MI

Vice President – Property Management & Finance

 Managed $15 Million in credit lines from various banks and private lenders. Acted as the company liaison with all lenders.

 Rotated over 100 mortgages with lenders in order to create a positive cash flow, allowing the Company to purchase more properties.

 Managed a portfolio consisting of over 100 land contracts, 20 leases, 10 commercial properties and 20 vacant homes for sale.

 Supervise the purchase, renovation and land contract sale of properties.

Education 1983-1985 Michigan Tech University Houghton, MI

Electrical Engineering

2008-Present Cleary University Ann Arbor, MI (Online Classes)

Bachelor’s Degree in Business Management – expected to graduate 6/2010

Accreditation Accredited Residential Manager (ARM®)

Licensed Realtor since 1990

Apartment Association of Michigan

Southfield Crime Free Multi-Housing program

US Army – (1986-1988)

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