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Customer Service Sales Manager

Matthews, North Carolina, 28105, United States
March 09, 2011

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**** **** *** *****, ********, NC 28105

Cellular Phone: 704-***-****

OBJECTIVE To obtain a challenging position with a progressive organization that

offers an opportunity for personal and professional development.


1990 Providence Senior High, Charlotte, NC Diploma

1990-93 Central Piedmont Community College, Charlotte, NC 3 yrs. completed

1994-95 Wingate University, Wingate, NC 1 yr completed

2003 Insurance Education Systems, Cary, NC Property & Liability Insurance

2006 University of Phoenix Online Criminal Justice Administration


v Experience calling on, as well as servicing and managing customers/accounts.

v Experience with a variety of Windows-based computer programs including: Microsoft Excel, Microsoft Word and the Internet.


SAFELITE- Repair Technician- I repaired glass on passenger and commercial vehicles in North and South Carolina. I used tools, GPS and a compressor to complete my jobs. I operated a company vehicle from home to my job orders every day.


SELF-EMPLOYED- Contract musician for hire- musical performance throughout the U.S.


HEALTH 4 WEALTH, Charlotte, NC. – Sales Manager- I sold all natural supplements to prospective clients. I recruited potential managers to join the company. I traveled mainly in North and South Carolina selling my products.


JANA, INC., Greenwich, CT. – contract musician for hire- I Traveled and performed in various entertainment venues in the United States. 11/06-04/08

ROYAL & SUNALLIANCE, Charlotte, NC - Supply Coordinator/Business Support 10/04-10/06

I worked in receiving, along with shipping and other office work, were the duties involved. After the first three months, I joined the Administration unit and handled all supply orders for the company and was in charge of troubleshooting copiers and fax machines. I also assisted the Business Support Managers as needed. I was in charge of coordinating with schools and various charities for excess supply donations.

JANA, INC., Westport, CT, - contract musician for hire – I traveled and performed in various entertainment venues in the United States. 11/03-10/04

THE COLONIAL GROUP, GREENSBORO, NC - Sales/Marketing Representative 09/02-10/03

I was responsible for servicing and maintaining independent and company agents statewide. I negotiated agent contracts and monitored agent performance in the product lines of homeowners, mobile homes, watercraft, flood, motor homes, travel trailers and motorcycles. My duties also included introducing agents to our rating software, setting up the DOS software on their networks and training the agents and their staff in its use.

LINCARE, INC., GREENSBORO, NC - Customer Service Representative 12/01-09/02

I was responsible for servicing new and existing homebound and assisted living patients with their oxygen and liquid oxygen needs.


2513 Clam Bed Court, Matthews, NC 28105

Cellular Phone: 704-***-****


I was employed as an Account Representative & Merchandiser for the Sony Playstation computer systems in Charlotte and surrounding areas. I collected data and conducted inventory with a palm pilot and transmitted information weekly.

ADDECO EMPLOYMENT SERVICE, CHARLOTTE, NC 10/99-10/00 I Held various temporary positions.

Data Entry/Telephone Customer Service Clerk with Page-Net

Data Entry Clerk with Decision One Mortgage

Mailroom Clerk with J.A. Jones, Inc.

Insurance Claims Support with MetLife Insurance Company.

BANTEK, CHARLOTTE, NC - Armed ATM Courier 10/98-09/99

I was responsible for the servicing and balancing of ATM machines as an armed courier for various banks in North and South Carolina. I operated an armored vehicle as part of my duties.

STATE OF NC. DEPT. OF TRANSPORTATION, RALEIGH, N.C. Driver License Examiner 10/96-10/98

I conducted written, oral, visual and road tests to determine whether or not a person had the skills and knowledge to receive a Driver’s License. I interpreted motor vehicle laws as they pertained to NC.

CITY OF CHARLOTTE, CHARLOTTE, N.C. Revenue Collections Assistant 06/92-10/96

I was initially employed on a part-time temporary basis during the summer and after school hours. The position was offered to me full-time and my duties included entering data into a computer workstation that scanned water bill receipts and animal license receipts.


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