Desire to Begin Freelance Writing Career
Resume:
Rebecca L.
********@*******.***
Chanel, Inc. *0/2008 – Present
Director of Promotions and Store Events
o Promoting Products to increase counter sales
o Training consultants on skincare and color
o Consulting guests on proper skincare and makeup application
o Stylizing in accordance with guest needs, natural coloring, social events and lifestyle
United Health Group 06/2007 – 10/2008
Clinical Program Manager
o Coordinates communication about programs including enabling of and maintenance of voice and email communication, reporting, and ongoing report development
o Liaison to Network Management, Market Medical Directors, NTE, LOS, outside vendors, physicians and facility communications.
o Support physician and facility program development, engagement, and triage complex issues (includes cross-functional support)
o Direct physician and practice manager dialogue verbally and in written format
o Serves as a clinical content expert and trouble shooting resource for programs
o Research provider concerns, draw relevant conclusions and devise appropriate courses of action.
o Supports engagement efforts through program promotion, process description, and application facilitation
o Track and report call center statistics related to program
o Document all policies and procedures related to department operations
o Conduct training sessions for internal and external audiences
Design Group 12/2006 - 06/2007
National Sales Manager
o Initiating and stylizing sales which incorporates theme, company, incentive meetings and conventions for Fortune 500 clients
o Established and nurtured multi-billion/million dollar business accounts (i.e.: Toro, 2008 Women’s LPGA Interlochen Golf Club-Edina, Lockheed Martin)
o Fostered a diverse and healthy workplace engaging all employees as a team
o Recipient of Best Décor of 2006 as published in Spring ’07 issue of Meetings and Events Magazine
o Consulting with other areas of management to further company sales
o Provided control of all company PR projects and preparation of sales aids
o Interfaced with company vendors to produce materials for promotions
AstraZeneca Pharmaceuticals, LP 06/2003 - 10/2005
Pharmaceutical Sales Specialist, Cardiovascular Products
o Brought in leading cardiologists for speaker programs
o Stellar in providing customer ; monitored resources to increase market share
o Launched Crestor, new market statin
o Monitored resources and lead region in Crestor sales, resulting in national recognition by Regional Sales Manager
o Given responsibility as Group Sales Speaker Director by District Sales Manager
o Responsible for CME accreditation of leading cardiologists and PCP’s for AstraZeneca to promote and teach the advantages of company’s new statin
o Monitored external healthcare environments to understand dynamics of gatekeepers and management in private practice, clinics and hospitals
University Cardiovascular Division 05/2000 – 06/2003
Faculty Recruitment Sales Manager, Fellowship Program and Staff
o Key physician liaison in cardiac catheter and echo labs
o Managed all aspects of customer service in division
o Hosted new faculty recruits and visiting professors, planning itineraries and making travel and hotel accommodation arrangements for site visits, conferences, lectures, Grand Rounds and symposiums
o Achieved 100% acceptance rate of top candidates chosen by Director
o Extended departmental budgets by securing corporate sponsorship in the pharmaceutical and medical device industries
o Supervised all aspects of events such as the annual JC Recognition Lecture including: guest speakers, venues, catering, entertainment and décor
Hilton Hotels 10/1996 – 05/2000
Meetings and Conventions Sales Manager
o Planned and coordinated corporate conventions for businesses nationwide, i.e.:
o Northwest Airlines, Aveda and the Upper Midwest Policing Institute with attendees numbering as high as 5000 people
o Responsible for transportation, meals, lodging, equipment needs and conference space
o Delivered sales presentations and pre-convention meetings to high-level corporate executives – ensuring excellent customer service and satisfaction
o Retained every major account through superior client relations and extensive follow-up
Chanel, Inc 11/1996 – 10/1998
Regional Account Promotional Executive
o Directed promotions for Chanel cosmetics
o Communicated and improved employees developmental needs in all stores
o Surpassed sales goals for spa events by 120% - $350 average sale with a high sale of $1700
o Increased regional store sales by 75%
o Trained in promotional, sales techniques and product knowledge
o Won national secret shopper award at Neiman Marcus, Minneapolis for providing excellence in customer service
Media Relations, Inc. 10/1993 – 11/1996
Senior Publicity Writer/Manager
o Assisted in the management of accounts and lead team members in the placement of interviews and articles for television, print and radio
o Supervised activities of account executives in sales
o Led sales force in placement of accounts for nine consecutive months
o Created media kits and wrote corporate information and product articles for print, television and radio
Elementary School #5 08/1993 - 08/1994
ESL Teacher – Grades 4-8, Pieštany, Slovakia
o Taught English as a Second Language and traveled Europe
BA degree from credited university
*Professionally trained hospice and palliative care volunteer
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