PHONE 678-***-**** • E-MAIL email@example.com
CARLOS L. COTTIE
July 2009 – Current Continuum Care Services Greensboro, NC
Intensive In-Home Counselor BA/AP
Provide services to youth and their families with mental health, substance abuse, and developmental disabilities.
Diffuse crisis situations, ensure linkage to needed community services and resources
Provide self help and living skills training for youth, and provide parenting skills to help the family build skills to cope with youths disorder.
2007 – Current Youth Enrichment Group Homes Greensboro, NC
Engaged in therapeutic counseling in a residential setting for high-risk male youth.
Received training in CPR and Therapeutic Crisis Intervention, including therapeutic restraints.
Performed as an advocate for the adolescents and engaged in conflict resolution between the clients.
Provided day-to-day supervision of the clients in a structured residential setting.
2006 - 2007 Resident of Bermuda for six months completing volunteer work at an Emergency Youth Shelter for children and adolescents.
2005- 2006 N.C.O. High Point, NC
Customer Service Representative
Assisted customers with inbound call queries
Problem solve to ensure customer satisfaction
Consistently performed within the top 15% of employees
2002 - 2003 UNC-Greensboro Greensboro, NC
Summer Conference Assistant
Oriented children and their parents to on-campus programs
Answered inquiries via inbound telephone calls
Performed on call duties weekly
Served as an indirect peer mentor for the youth at camp
2001-2002 Rugged Wearhouse Greensboro, NC
Assisted customers with retail needs
Stocked new merchandise
Deposited business earnings into company bank accounts
1999 - 2004 UNC – Greensboro Greensboro, NC
B.A.. Sociology and Broadcasting and Cinema
Concentrations in Juvenile Delinquency and moving image and sound
Maintained above a 3.5 GPA within the major
Minor in African American Studies
2007 The Sunshine League Pembroke, Bermuda
Assisted with various fundraising activities to raise funds for the non-profit emergency children’s shelter.
Assisted with activities with the youth residents at the emergency shelter.
2003 - 2007 Y.M.C.A/ U.N.C.G. Greensboro, NC
Spoke to at risk youth about the dangers of gang affiliation and membership.
Fielded questions from the audience pertaining to the street gang culture.
Presented at seminars to help parents recognize signs of gang membership/affiliation in their children.
Mentored at risk youth who were either already involved in gangs or were identified as at risk for future involvement.
2003 – 2006 University of North Carolina-Greensboro Greensboro, NC
Independent Research Assistant
Researched gang formation and membership
Specifically studied street gangs, religious gangs and political gangs.
1999 Y.M.C.A. Seoul, Korea
Assistant coach in youth basketball.
Helped foster activities aimed at keeping youth out of trouble.
Family and community development with an emphasis on at-risk youth.
Juvenile delinquency and criminal justice
References will be provided upon request