BA/AP

****-* ******* ****** • GREENSBORO NC, *****

PHONE 678-***-**** • E-MAIL **************@*******.***

CARLOS L. COTTIE

WORK EXPERIENCE

July 2009 – Current Continuum Care Services Greensboro, NC

Intensive In-Home Counselor BA/AP

 Provide services to youth and their families with mental health, substance abuse, and developmental disabilities.

 Diffuse crisis situations, ensure linkage to needed community services and resources

 Provide self help and living skills training for youth, and provide parenting skills to help the family build skills to cope with youths disorder.

2007 – Current Youth Enrichment Group Homes Greensboro, NC

Counselor

 Engaged in therapeutic counseling in a residential setting for high-risk male youth.

 Received training in CPR and Therapeutic Crisis Intervention, including therapeutic restraints.

 Performed as an advocate for the adolescents and engaged in conflict resolution between the clients.

 Provided day-to-day supervision of the clients in a structured residential setting.

2006 - 2007 Resident of Bermuda for six months completing volunteer work at an Emergency Youth Shelter for children and adolescents.

2005- 2006 N.C.O. High Point, NC

Customer Service Representative

 Assisted customers with inbound call queries

 Problem solve to ensure customer satisfaction

 Consistently performed within the top 15% of employees

2002 - 2003 UNC-Greensboro Greensboro, NC

Summer Conference Assistant

 Oriented children and their parents to on-campus programs

 Answered inquiries via inbound telephone calls

 Performed on call duties weekly

 Served as an indirect peer mentor for the youth at camp

2001-2002 Rugged Wearhouse Greensboro, NC

Sales Associate

 Assisted customers with retail needs

 Stocked new merchandise

 Deposited business earnings into company bank accounts

EDUCATION

1999 - 2004 UNC – Greensboro Greensboro, NC

B.A.. Sociology and Broadcasting and Cinema

 Concentrations in Juvenile Delinquency and moving image and sound

 Maintained above a 3.5 GPA within the major

 Minor in African American Studies

COMMUNITY/VOLUNTEER ACTIVITIES

2007 The Sunshine League Pembroke, Bermuda

Volunteer

 Assisted with various fundraising activities to raise funds for the non-profit emergency children’s shelter.

 Assisted with activities with the youth residents at the emergency shelter.

2003 - 2007 Y.M.C.A/ U.N.C.G. Greensboro, NC

Guest Speaker

 Spoke to at risk youth about the dangers of gang affiliation and membership.

 Fielded questions from the audience pertaining to the street gang culture.

 Presented at seminars to help parents recognize signs of gang membership/affiliation in their children.

 Mentored at risk youth who were either already involved in gangs or were identified as at risk for future involvement.

2003 – 2006 University of North Carolina-Greensboro Greensboro, NC

Independent Research Assistant

 Researched gang formation and membership

 Specifically studied street gangs, religious gangs and political gangs.

1999 Y.M.C.A. Seoul, Korea

Volunteer

 Assistant coach in youth basketball.

 Helped foster activities aimed at keeping youth out of trouble.

INTERESTS

Family and community development with an emphasis on at-risk youth.

 Juvenile delinquency and criminal justice

 Deviant behavior

References will be provided upon request

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