Quality Assurance Sales
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Tamika L. Evans
Detroit, MI 48221
************@*****.***
OBJECTIVE
Seeking for career growth in the housekeeping/hospitality industry. Self directed, flexible, and committed to team concept. Possess interpersonal skills, and communication skills. Currently holding a chauffeur license.
EMPLOYMENT HISTORY
Henry Ford Hospital, Detroit, MI
01/08 - 06/2012 Enviormental Services
Performed daily cleaning task for patient rooms,nursing stations, lounges, restrooms, offices, clinic area and any other assigned areas. In accordance with standard procedures of the department and in accordance with facility standards and objectives. Maintained established departmental policies and procedures, objectives, quality assurance program, enviormental and infection control.• Greeted and engaged patients
• Turned over unoccupied beds with pager and phone software system
• Stocked amenities for patient and guest
• Resolved and addressed service related concerns
• Thanked patients and guests
Securitas Security, Detroit, MI
09/01 - 12/07 Security Officer Supervisor
Provided security services in an office setting.While greeting clients,answering phones,taking messages,and re-directing calls.Escorting unwanted guests and workers who have been dismissed from the premises. Overseeing a staff of seven people. Responsible for payroll. Reported daily to client management. Responsible for security and daily operations at three buildings.
Lady Foot Locker, Sterling Heights, MI
05/98 - 07/01 Assistant Manager
Responsible for opening and closing stores throughout Michigan. Lead store staff in store sales, while maintaining district multiples and MST dollars. Trained part time staff, ordered inventory, merchandised sales floors. Operated POS system. Banking responsibilites according to company procedures. Helped to conduct company job fairs.
Uniboring, Canton, MI
06/97 - 05/98 Facility Service Worker
Cleaned,vacumed,dusted,rearranged offices. Also cleaned,dusted,mopped shop offices. To keep shop bathrooms clean,and mopped. To keep shop floors clean of coolent and other fluids.
Martyrs of Uganda, Detroit, MI
04/96 - 05/97 Teacher Assistant
Assist lead teacher in teaching of academics as well as basic life skills. Put together special projects and field trips.
Handleman, Troy, MI
12/94 - 03/96 Accounts payable clerk
Sorted old files and placed on microfiche. Reconciled accounts. Looked up old accounts on microfiche when piecing missing forms to accounts. Followed up with accounts to ensure customer satisfaction. Coordinated in house sales for consumer products within company guidelines.
SKILLS AND ABILITIES
Computer hardware skills include Compaq and compatibles. Computer software skills include Microsoft Word, Access, Excel, and PowerPoint. Oral and written business communication skills. People management skills.Internet skilled. Driver skilled.
HONORS AND ACTIVITIES
I've volunteered with two organizations helping out with their major events. Helping to organize a fundraiser. Also helping to direct vip to their workshops. Coordinating a reception for an event.
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